📊 Rating Breakdown

5 stars
37
4 stars
25
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (72)

Chris Johnson 👑
2d ago
★★★★★

Perfect for our needs

Our hardware store does 200+ transactions daily. BestRx never skips a beat. barcode scanning saves us hours every week.

👍 Pros

- Loyalty rewards
- Sales analytics
- Vendor management
- Reliable

👎 Cons

- None so far

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James Sanders 👑
2d ago
★★★★★

Love this system

If you're on the fence about BestRx, just do it. We were hesitant at first but the gift card system and discount scheduling won us over.

👍 Pros

- Returns processing
- E-commerce integration
- Loyalty rewards
- Vendor management

👎 Cons

- None so far

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Brittany Moore 👑
2d ago
★★★★★

Finally found the right POS

The layaway feature feature alone pays for itself. Add in time clock and it's a no-brainer for any thrift store.

👍 Pros

- Layaway feature
- Loyalty rewards
- Vendor management
- Matrix inventory

👎 Cons

- None so far

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Kyle Thomas 👑
2d ago
★★★★☆

Does the job well

Happy with our purchase. BestRx runs our sporting goods store smoothly. The inventory management took some getting used to but works well now.

👍 Pros

- Barcode scanning
- Gift card system
- Layaway feature
- Price labeling

👎 Cons

- Customer support hours are limited

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Chris Green 👑
2d ago
★★★★☆

Mostly satisfied

Reliable and straightforward. Not the flashiest POS but purchase orders and matrix inventory work exactly as advertised.

👍 Pros

- Customer tracking
- Matrix inventory
- Easy to use
- Affordable

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Integration options are limited

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Catherine Alexander 👑
1w ago
★★★★★

Best decision for our business

Our accountant loves the barcode scanning. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Customer tracking
- Multi-location sync
- Stock alerts
- Customer database
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Rachel Barnes 👑
1w ago
★★☆☆☆

Would not recommend

Disappointing experience with BestRx. The stock alerts rarely works as advertised. integration failures with third-party apps has cost us customers.

👍 Pros

- Layaway feature
- Loyalty rewards
- Customer database

👎 Cons

- The learning curve was steep
- Data loss after updates
- Login issues for staff

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Susan Taylor 👑
1w ago
★★★★☆

Happy with BestRx

Four stars because there's always room for improvement. That said, BestRx handles our sporting goods store well. purchase orders is a highlight.

👍 Pros

- Gift card system
- Layaway feature
- Affordable

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Receipt customization is basic

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Diana Carter 👑
2w ago
★★★★☆

Reliable and functional

Good POS for the price. barcode scanning is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Purchase orders
- Sales analytics
- Commission tracking
- Discount scheduling
- Good support

👎 Cons

- Offline mode is limited

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Raymond Ward 👑
2w ago
★☆☆☆☆

Terrible experience

Worst POS decision we made. reports showing incorrect data constantly. The layaway feature they advertise? Doesn't work half the time.

👍 Pros

- Good support
- Affordable
- Modern interface

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Printer connectivity problems
- Slow transaction processing

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✓ Would recommend