📊 Rating Breakdown

5 stars
13
4 stars
23
3 stars
20
2 stars
7
1 stars
3

📝 User Reviews (66)

Donna Ramos 👑
Sep 29, 2023
★★★★★

Finally found the right POS

Our sporting goods store does 200+ transactions daily. Auto-Star never skips a beat. barcode scanning saves us hours every week.

👍 Pros

- Inventory management
- Multi-location sync
- Returns processing
- Reliable
- Modern interface

👎 Cons

- None so far

Tom Hill 👑
Sep 11, 2023
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, Auto-Star handles our smoke shop well. gift card system is a highlight.

👍 Pros

- Vendor management
- Good support
- Modern interface

👎 Cons

- Setup took longer than expected
- Some features require add-ons

Adam Young 👑
Apr 26, 2023
★★★★☆

Happy with Auto-Star

We've been on Auto-Star for 8 months. Does everything we need. gift card system is great, wish the the mobile app needs work was better.

👍 Pros

- Customer tracking
- E-commerce integration
- Vendor management
- Customer database
- Modern interface

👎 Cons

- Some features require add-ons

Juan Rivera 👑
Apr 26, 2023
★★★☆☆

Room for improvement

Mixed feelings about Auto-Star. The barcode scanning is great but we've had issues with slow transaction processing. Support helped eventually.

👍 Pros

- Purchase orders

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep

Catherine Kim 👑
Jan 12, 2023
★★★☆☆

It's okay

Decent system with some frustrating limitations. layaway feature is good. login issues for staff makes me hesitant to fully recommend.

👍 Pros

- Vendor management
- Matrix inventory

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Receipt customization is basic

Sean Stewart 👑
Nov 29, 2022
★☆☆☆☆

Don't make our mistake

Avoid Auto-Star. printer connectivity problems from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Multi-location sync

👎 Cons

- Reports showing incorrect data
- Printer connectivity problems
- Integration failures with third-party apps