📊 Rating Breakdown

5 stars
13
4 stars
23
3 stars
20
2 stars
7
1 stars
3

📝 User Reviews (66)

Sandra Cooper 👑
May 10, 2025
★★★★☆

Recommended with caveats

Does what it promises. The stock alerts is particularly useful for our convenience store. Minor gripes but overall satisfied.

👍 Pros

- Stock alerts
- E-commerce integration
- Loyalty rewards
- Sales analytics
- Reliable

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Integration options are limited

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Amy Simmons 👑
May 10, 2025
★★★★☆

Works great for us

Overall very happy with Auto-Star. The barcode scanning works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Loyalty rewards
- Modern interface
- Quick setup

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Offline mode is limited

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✓ Would recommend
Jessica Murphy 👑
May 1, 2025
★★☆☆☆

Frustrating experience

Save yourself the trouble. Auto-Star has potential but slow transaction processing and poor support make it not worth it.

👍 Pros

- Employee management
- Gift card system

👎 Cons

- Offline mode is limited
- System crashes during peak hours
- Inventory sync issues between locations

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✓ Would recommend
James Wilson ⭐
Apr 21, 2025
★★★★☆

Good POS, room to improve

Overall very happy with Auto-Star. The returns processing works great. Knocked off one star because setup took longer than expected, but nothing major.

👍 Pros

- Purchase orders
- Customer database
- Modern interface

👎 Cons

- Setup took longer than expected
- The learning curve was steep

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Aaron Wood 👑
Apr 21, 2025
★★★★☆

Happy with Auto-Star

Happy with our purchase. Auto-Star runs our smoke shop smoothly. The employee management took some getting used to but works well now.

👍 Pros

- Gift card system
- Returns processing
- Customer database
- Matrix inventory
- Affordable

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- The learning curve was steep

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Marcus Johnson 🌱
Apr 1, 2025
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in returns processing. Still working out some kinks with customer support hours are limited.

👍 Pros

- Returns processing
- Stock alerts
- Sales analytics
- Customer database
- Easy to use

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited

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✓ Would recommend
Sharon Foster 👑
Mar 11, 2025
★★★★★

Perfect for our needs

Five stars because they earned it. Been with Auto-Star for 5 years. Every update makes the system better.

👍 Pros

- Employee management
- Gift card system
- Price labeling
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Margaret Davis 👑
Dec 8, 2024
★★★★★

Outstanding product

Hands down the best POS for sporting goods store. We've tried Square and Toast before settling on Auto-Star. Much better fit for our needs.

👍 Pros

- Employee management
- Customer database
- Easy to use
- Modern interface
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
David Wright 👑
Oct 17, 2024
★★★★★

Game changer for us

Family boutique for 30 years. Auto-Star modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Layaway feature
- Returns processing
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Jennifer Carter 👑
Oct 17, 2024
★★★☆☆

It's okay

Three stars because it's neither great nor terrible. Auto-Star handles transactions fine but slow transaction processing is a real problem.

👍 Pros

- Easy to use

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Integration options are limited

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✓ Would recommend