📊 Rating Breakdown

5 stars
13
4 stars
23
3 stars
20
2 stars
7
1 stars
3

📝 User Reviews (66)

Raymond Chen 👑
1w ago
★★★★☆

Good value for money

Happy with our purchase. Auto-Star runs our sporting goods store smoothly. The barcode scanning took some getting used to but works well now.

👍 Pros

- Loyalty rewards
- Sales analytics
- Customer database
- Reliable

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Integration options are limited

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Stephanie Hill 👑
2w ago
★★★☆☆

Room for improvement

Three stars because it's neither great nor terrible. Auto-Star handles transactions fine but payment terminal disconnects is a real problem.

👍 Pros

- Layaway feature

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Some features require add-ons

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Juan Rivera 👑
Oct 28, 2025
★★★★★

Love this system

Owner of thrift store here. Auto-Star has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Inventory management
- Barcode scanning
- Layaway feature
- Sales analytics

👎 Cons

- None so far

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Stephanie Hill 👑
Oct 20, 2025
★★★★★

Exceeded expectations

Switched from Aloha to Auto-Star last year. Best decision we made. barcode scanning and vendor management have streamlined our entire operation.

👍 Pros

- Multi-location sync
- Employee management
- Commission tracking
- Discount scheduling
- Easy to use

👎 Cons

- None so far

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Tyler King 👑
Oct 2, 2025
★★★★☆

Good value for money

Overall very happy with Auto-Star. The gift card system works great. Knocked off one star because some features require add-ons, but nothing major.

👍 Pros

- Multi-location sync
- Gift card system
- Good support

👎 Cons

- Customer support hours are limited

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Juan Rivera 👑
Oct 2, 2025
★★★☆☆

It's okay

Decent system with some frustrating limitations. purchase orders is good. credit card processing failures makes me hesitant to fully recommend.

👍 Pros

- Sales analytics
- Discount scheduling

👎 Cons

- Offline mode is limited

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Nathan Foster 👑
Sep 21, 2025
★★★☆☆

It's okay

Average POS system. Does the basics fine. multi-location sync works well but system crashes during peak hours has been frustrating. Considering options.

👍 Pros

- Quick setup

👎 Cons

- Hardware is a bit pricey

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Chris Hall 👑
Sep 15, 2025
★★★★☆

Works great for us

Good system, good support. The multi-location sync is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Customer tracking
- Purchase orders
- Employee management

👎 Cons

- Offline mode is limited
- Integration options are limited

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Michelle Hughes 👑
Aug 28, 2025
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, Auto-Star handles our boutique well. layaway feature is a highlight.

👍 Pros

- Barcode scanning
- Multi-location sync
- Time clock

👎 Cons

- Customer support hours are limited

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Sean Stewart 👑
Aug 22, 2025
★★★☆☆

Has potential

Middle of the road. Auto-Star works for basic smoke shop needs. If you need advanced barcode scanning, look elsewhere.

👍 Pros

- Employee management
- Discount scheduling
- Affordable

👎 Cons

- Receipt customization is basic

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✓ Would recommend