📊 Rating Breakdown

5 stars
13
4 stars
23
3 stars
20
2 stars
7
1 stars
3

📝 User Reviews (66)

Diana Carter 👑
2d ago
★★★★☆

Recommended with caveats

Good POS for the price. stock alerts is excellent. Lost a star because reporting could be more detailed needs work. Would still recommend.

👍 Pros

- Layaway feature
- E-commerce integration
- Price labeling

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Diane Green 👑
2d ago
★★★★☆

Happy with Auto-Star

Good system, good support. The multi-location sync is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Purchase orders
- Loyalty rewards
- Vendor management

👎 Cons

- The mobile app needs work
- The learning curve was steep

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✓ Would recommend
Heather Stewart 👑
2d ago
★★☆☆☆

Expected more

Regret switching to Auto-Star. The employee management looked great but inventory sync issues between locations has made daily operations difficult.

👍 Pros

- Inventory management
- Barcode scanning
- Modern interface

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Receipt customization is basic
- System crashes during peak hours
- Payment terminal disconnects

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Stephanie Hill 👑
4d ago
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. customer tracking is good. system crashes during peak hours makes me hesitant to fully recommend.

👍 Pros

- Good support

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Integration options are limited

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✓ Would recommend
Lisa Nguyen ⭐
5d ago
★★★★★

Finally found the right POS

Family jewelry store for 30 years. Auto-Star modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Employee management
- Commission tracking
- Discount scheduling
- Easy to use
- Reliable

👎 Cons

- None so far

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✓ Would recommend
George Ramos 👑
5d ago
★★★★★

Finally found the right POS

Switched from our old register to Auto-Star last year. Best decision we made. employee management and customer database have streamlined our entire operation.

👍 Pros

- Customer tracking
- Multi-location sync
- Stock alerts
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Kevin Robinson 👑
5d ago
★☆☆☆☆

Worst POS ever

One star is generous. login issues for staff every single day. Going back to our old system.

👍 Pros

- Layaway feature

👎 Cons

- System crashes during peak hours
- Reports showing incorrect data
- Printer connectivity problems
- Login issues for staff

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✓ Would recommend
David Wright 👑
1w ago
★☆☆☆☆

Worst POS ever

One star is generous. data loss after updates every single day. Going back to our old system.

👍 Pros

- Sales analytics

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Integration options are limited
- Credit card processing failures
- Inventory sync issues between locations

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✓ Would recommend
Megan Foster 👑
1w ago
★★★☆☆

Average experience

Middle of the road. Auto-Star works for basic retail store needs. If you need advanced returns processing, look elsewhere.

👍 Pros

- Sales analytics
- Modern interface

👎 Cons

- Some features require add-ons

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✓ Would recommend
Mike Martin 👑
1w ago
★★★☆☆

Not bad, not great

Middle of the road. Auto-Star works for basic boutique needs. If you need advanced inventory management, look elsewhere.

👍 Pros

- Customer database
- Good support

👎 Cons

- Some features require add-ons

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✓ Would recommend