📊 Rating Breakdown

5 stars
17
4 stars
13
3 stars
4
2 stars
1
1 stars
1

📝 User Reviews (36)

Harold Mitchell 👑
2d ago
★★★☆☆

Has potential

We use Apricot by Square for our bakery. split check feature is useful. However, reports showing incorrect data has caused headaches. Looking at alternatives.

👍 Pros

- Mobile ordering
- Course firing

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Integration options are limited

Was this helpful?
✓ Would recommend
Jessica Campbell 👑
2d ago
★★☆☆☆

Disappointed

Can't recommend. We liked the staff scheduling demo but real-world performance is poor. system crashes during peak hours constantly.

👍 Pros

- Real-time reporting
- Course firing

👎 Cons

- Integration options are limited
- Reports showing incorrect data
- Slow transaction processing
- Login issues for staff

Was this helpful?
✓ Would recommend
Eugene Nguyen 👑
1w ago
★★★★★

Highly recommend Apricot by Square

Hands down the best POS for diner. We've tried Square and Toast before settling on Apricot by Square. Much better fit for our needs.

👍 Pros

- Table management
- Split check feature
- Real-time reporting
- Waitlist management
- Guest profiles

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Scott Reed 👑
2w ago
★★★★☆

Works great for us

Four stars because there's always room for improvement. That said, Apricot by Square handles our pizzeria well. online ordering integration is a highlight.

👍 Pros

- Happy hour pricing
- Course firing
- Easy to use

👎 Cons

- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Nancy Rogers 👑
2w ago
★★★★★

Outstanding product

Five stars because they earned it. Been with Apricot by Square for 5 years. Every update makes the system better.

👍 Pros

- Online ordering integration
- Staff scheduling
- Kitchen printer routing
- Guest profiles
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Tom Hill 👑
2w ago
★★★★☆

Works great for us

Good system, good support. The staff scheduling is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Easy to use
- Affordable
- Quick setup

👎 Cons

- The learning curve was steep
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Tiffany Wright 👑
3w ago
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent inventory tracking. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Online ordering integration
- Happy hour pricing
- Real-time reporting

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Raymond Harris 👑
3w ago
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but reservation system and guest profiles work exactly as advertised.

👍 Pros

- Happy hour pricing
- Tableside ordering
- Easy to use
- Reliable

👎 Cons

- The mobile app needs work

Was this helpful?
✓ Would recommend
Catherine Wilson 👑
Oct 7, 2025
★★★★☆

Good POS, room to improve

Does what it promises. The reservation system is particularly useful for our fine dining establishment. Minor gripes but overall satisfied.

👍 Pros

- Kitchen display system
- Split check feature
- Modifier handling
- Waitlist management
- Affordable

👎 Cons

- Setup took longer than expected

Was this helpful?
✓ Would recommend
Eric White 👑
Oct 2, 2025
★★★★★

Best decision for our business

Third POS system we've tried. Finally found the right one with Apricot by Square. The staff scheduling alone was worth the switch.

👍 Pros

- Staff scheduling
- Delivery integration
- Course firing
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend