📊 Rating Breakdown

5 stars
200
4 stars
140
3 stars
40
2 stars
12
1 stars
8

📝 User Reviews (400)

Margaret Rivera 👑
Aug 23, 2024
★★★☆☆

Has potential

It works, but that's about it. reservation system is decent. We expected more from waitlist management based on the demos.

👍 Pros

- Easy to use

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Setup took longer than expected

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Margaret Rivera 👑
Aug 23, 2024
★★☆☆☆

Looking for alternatives

Two stars because it occasionally works. reports showing incorrect data is a constant battle. Support takes days to respond.

👍 Pros

- Tableside ordering

👎 Cons

- Offline mode is limited
- Integration options are limited
- System crashes during peak hours
- Integration failures with third-party apps

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Samantha Perry 👑
Aug 23, 2024
★★★★★

Outstanding product

Hands down the best POS for diner. We've tried Square and Toast before settling on Aloha POS. Much better fit for our needs.

👍 Pros

- Happy hour pricing
- Delivery integration
- Kitchen printer routing
- Course firing
- Guest profiles

👎 Cons

- None so far

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Jerry Davis 👑
Aug 9, 2024
★★★★☆

Happy with Aloha POS

Happy with our purchase. Aloha POS runs our cafe smoothly. The reservation system took some getting used to but works well now.

👍 Pros

- Table management
- Delivery integration
- Good support
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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Derek Park 👑
Aug 9, 2024
★★★★☆

Works great for us

Upgraded from their older system. Big improvement in table management. Still working out some kinks with the mobile app needs work.

👍 Pros

- Online ordering integration
- Guest profiles
- Affordable
- Modern interface

👎 Cons

- The mobile app needs work
- Receipt customization is basic
- Integration options are limited

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Diane Anderson 👑
Jul 25, 2024
★★★★☆

Works great for us

Good system, good support. The reservation system is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Online ordering integration
- Staff scheduling
- Delivery integration
- Waitlist management
- Good support

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Some features require add-ons

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Jonathan Park 👑
Jul 25, 2024
★★★☆☆

Not bad, not great

Functional but underwhelming. tip management sold us on Aloha POS but the reality of payment terminal disconnects wasn't mentioned in sales.

👍 Pros

- Mobile ordering

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Integration options are limited

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Tom Hill 👑
Jul 25, 2024
★★☆☆☆

Expected more

Save yourself the trouble. Aloha POS has potential but system crashes during peak hours and poor support make it not worth it.

👍 Pros

- Online ordering integration
- Reservation system
- Modifier handling

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- System crashes during peak hours

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Carlos Jenkins 👑
Jul 10, 2024
★★★★★

Game changer for us

Switched from Aloha to Aloha POS last year. Best decision we made. happy hour pricing and kitchen printer routing have streamlined our entire operation.

👍 Pros

- Kitchen display system
- Staff scheduling
- Loyalty program
- Course firing
- Easy to use

👎 Cons

- None so far

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Amanda Wright 👑
Jul 10, 2024
★★★★★

Finally found the right POS

Third POS system we've tried. Finally found the right one with Aloha POS. The happy hour pricing alone was worth the switch.

👍 Pros

- Reservation system
- Kitchen printer routing
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend