📊 Rating Breakdown

5 stars
200
4 stars
140
3 stars
40
2 stars
12
1 stars
8

📝 User Reviews (400)

Emily Foster 👑
Jun 23, 2025
★★★★☆

Works great for us

Reliable and straightforward. Not the flashiest POS but tip management and mobile ordering work exactly as advertised.

👍 Pros

- Reservation system
- Reliable
- Affordable

👎 Cons

- The mobile app needs work
- Customer support hours are limited

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Diane Adams 👑
Jun 23, 2025
★★★★☆

Good POS, room to improve

Four months in and Aloha POS is working well. Staff trained quickly on the kitchen display system. Wish integration options are limited was included.

👍 Pros

- Real-time reporting
- Delivery integration
- Modifier handling
- Modern interface

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

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✓ Would recommend
Benjamin Turner 👑
Jun 23, 2025
★★★☆☆

Some pros, some cons

It works, but that's about it. menu customization is decent. We expected more from kitchen printer routing based on the demos.

👍 Pros

- Real-time reporting
- Course firing
- Reliable

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Receipt customization is basic

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Jack Collins 👑
Jun 23, 2025
★★★★★

Outstanding product

Owner of diner here. Aloha POS has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Online ordering integration
- Tip management
- Reservation system
- Modifier handling
- Reliable

👎 Cons

- None so far

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Michelle Hughes 👑
Jun 15, 2025
★★★★★

Finally found the right POS

Owner of sushi restaurant here. Aloha POS has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Table management
- Happy hour pricing
- Loyalty program
- Delivery integration
- Affordable

👎 Cons

- None so far

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Scott Peterson 👑
Jun 15, 2025
★★★★★

Perfect for our needs

Implemented Aloha POS across all 2 locations. Consistent performance and the happy hour pricing makes multi-store management easy.

👍 Pros

- Inventory tracking
- Staff scheduling
- Kitchen printer routing
- Good support

👎 Cons

- None so far

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Karen Lewis 👑
Jun 15, 2025
★★★★☆

Does the job well

Four months in and Aloha POS is working well. Staff trained quickly on the staff scheduling. Wish some features require add-ons was included.

👍 Pros

- Table management
- Mobile ordering
- Delivery integration

👎 Cons

- Setup took longer than expected
- The learning curve was steep

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Kyle Thomas 👑
Jun 15, 2025
★★★★☆

Reliable and functional

Upgraded from their older system. Big improvement in menu customization. Still working out some kinks with the learning curve was steep.

👍 Pros

- Online ordering integration
- Split check feature
- Staff scheduling
- Mobile ordering

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Customer support hours are limited

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Jerry Green 👑
Jun 15, 2025
★★★★☆

Mostly satisfied

Upgraded from their older system. Big improvement in inventory tracking. Still working out some kinks with integration options are limited.

👍 Pros

- Inventory tracking
- Staff scheduling
- Tableside ordering
- Affordable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- The learning curve was steep

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✓ Would recommend
Amy Powell 👑
Jun 15, 2025
★☆☆☆☆

Terrible experience

Avoid Aloha POS. credit card processing failures from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Inventory tracking

👎 Cons

- Receipt customization is basic
- Integration options are limited
- Slow transaction processing

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✓ Would recommend