📊 Rating Breakdown

5 stars
34
4 stars
38
3 stars
14
2 stars
7
1 stars
3

📝 User Reviews (96)

Scott Patterson 👑
Jul 15, 2023
★★★★☆

Happy with Aldelo

Happy with our purchase. Aldelo runs our cafe smoothly. The kitchen display system took some getting used to but works well now.

👍 Pros

- Split check feature
- Mobile ordering
- Easy to use
- Good support
- Reliable

👎 Cons

- Customer support hours are limited

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Dennis Perry 👑
Jun 6, 2023
★★★★★

Excellent POS system!

Quick service, reliable hardware, excellent inventory tracking. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Table management
- Tip management
- Split check feature
- Inventory tracking
- Good support

👎 Cons

- None so far

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Frank Walker 👑
Jun 6, 2023
★★★★☆

Good value for money

We've been on Aldelo for 11 months. Does everything we need. tip management is great, wish the the learning curve was steep was better.

👍 Pros

- Table management
- Kitchen printer routing
- Good support
- Reliable

👎 Cons

- The learning curve was steep
- Customer support hours are limited

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George Clark 👑
Jun 6, 2023
★★★★☆

Good value for money

Overall very happy with Aldelo. The happy hour pricing works great. Knocked off one star because customer support hours are limited, but nothing major.

👍 Pros

- Kitchen display system
- Inventory tracking
- Staff scheduling
- Reliable
- Quick setup

👎 Cons

- Some features require add-ons
- The learning curve was steep

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James Park 👑
Jun 6, 2023
★★★☆☆

Average experience

Average POS system. Does the basics fine. split check feature works well but integration failures with third-party apps has been frustrating. Considering options.

👍 Pros

- Table management
- Course firing

👎 Cons

- The learning curve was steep

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Melissa Walker 👑
Jun 6, 2023
★★★☆☆

Mixed feelings

Average POS system. Does the basics fine. online ordering integration works well but reports showing incorrect data has been frustrating. Considering options.

👍 Pros

- Menu customization

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Integration options are limited

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Elizabeth Green 👑
May 17, 2023
★★★★☆

Mostly satisfied

Four months in and Aldelo is working well. Staff trained quickly on the kitchen display system. Wish some features require add-ons was included.

👍 Pros

- Real-time reporting
- Tableside ordering
- Modifier handling
- Reliable
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Customer support hours are limited

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Marcus Johnson 🌱
Apr 26, 2023
★★★★☆

Happy with Aldelo

Does what it promises. The table management is particularly useful for our sushi restaurant. Minor gripes but overall satisfied.

👍 Pros

- Menu customization
- Inventory tracking
- Real-time reporting
- Course firing

👎 Cons

- Customer support hours are limited

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Kevin Watson 👑
Apr 26, 2023
★★★★☆

Great system with minor issues

Good system, good support. The online ordering integration is what sold us. Would love to see better the learning curve was steep in future updates.

👍 Pros

- Table management
- Tip management
- Split check feature
- Mobile ordering
- Easy to use

👎 Cons

- Offline mode is limited
- Integration options are limited

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Catherine Kim 👑
Apr 26, 2023
★★★★☆

Solid choice overall

Four months in and Aldelo is working well. Staff trained quickly on the inventory tracking. Wish reporting could be more detailed was included.

👍 Pros

- Loyalty program
- Delivery integration
- Guest profiles
- Easy to use

👎 Cons

- Reporting could be more detailed
- Offline mode is limited

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✓ Would recommend