📊 Rating Breakdown

5 stars
34
4 stars
38
3 stars
14
2 stars
7
1 stars
3

📝 User Reviews (96)

Margaret Kim 👑
Sep 21, 2025
★★★★★

Excellent POS system!

Switched from Lightspeed to Aldelo last year. Best decision we made. staff scheduling and waitlist management have streamlined our entire operation.

👍 Pros

- Table management
- Online ordering integration
- Menu customization
- Real-time reporting
- Delivery integration

👎 Cons

- None so far

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Donna Zhang 👑
Sep 21, 2025
★★★☆☆

Decent but frustrating

It works, but that's about it. reservation system is decent. We expected more from loyalty program based on the demos.

👍 Pros

- Reliable

👎 Cons

- Customer support hours are limited

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Steve Park ⭐
Sep 15, 2025
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but tip management and kitchen printer routing work exactly as advertised.

👍 Pros

- Split check feature
- Kitchen printer routing
- Modifier handling
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Integration options are limited

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Raymond Wilson 👑
Sep 15, 2025
★★★☆☆

Decent but frustrating

Functional but underwhelming. staff scheduling sold us on Aldelo but the reality of reports showing incorrect data wasn't mentioned in sales.

👍 Pros

- Inventory tracking
- Happy hour pricing
- Affordable

👎 Cons

- The learning curve was steep

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Jessica Price 👑
Sep 10, 2025
★★★★★

Highly recommend Aldelo

Owner of restaurant here. Aldelo has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Reservation system
- Happy hour pricing
- Mobile ordering
- Kitchen printer routing

👎 Cons

- None so far

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Heather Brooks 👑
Sep 10, 2025
★★★★★

Perfect for our needs

Hands down the best POS for bar. We've tried Square and Toast before settling on Aldelo. Much better fit for our needs.

👍 Pros

- Split check feature
- Guest profiles
- Easy to use
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Tom Jin 🌱
Sep 10, 2025
★★★★☆

Mostly satisfied

Solid POS system. table management is excellent, course firing could use some improvement. Still recommend for bar.

👍 Pros

- Menu customization
- Inventory tracking
- Kitchen printer routing
- Waitlist management
- Affordable

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Receipt customization is basic

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Margaret Rivera 👑
Aug 28, 2025
★★★★☆

Recommended with caveats

Four months in and Aldelo is working well. Staff trained quickly on the happy hour pricing. Wish hardware is a bit pricey was included.

👍 Pros

- Happy hour pricing
- Real-time reporting
- Kitchen printer routing
- Modern interface

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

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✓ Would recommend
Kevin Watson 👑
Aug 28, 2025
★★★☆☆

Mixed feelings

Three stars because it's neither great nor terrible. Aldelo handles transactions fine but integration failures with third-party apps is a real problem.

👍 Pros

- Mobile ordering

👎 Cons

- Offline mode is limited

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Chris Hall 👑
Aug 22, 2025
★★★★★

Excellent POS system!

Switched from a competitor system to Aldelo last year. Best decision we made. happy hour pricing and guest profiles have streamlined our entire operation.

👍 Pros

- Table management
- Kitchen display system
- Reservation system
- Inventory tracking

👎 Cons

- None so far

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✓ Would recommend