📊 Rating Breakdown

5 stars
34
4 stars
38
3 stars
14
2 stars
7
1 stars
3

📝 User Reviews (96)

Diane Adams 👑
2w ago
★★★★★

Highly recommend Aldelo

Our accountant loves the tip management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Online ordering integration
- Split check feature
- Course firing

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Peter Stewart 👑
2w ago
★★★★★

Best decision for our business

Implemented Aldelo across all 8 locations. Consistent performance and the online ordering integration makes multi-store management easy.

👍 Pros

- Menu customization
- Tableside ordering
- Kitchen printer routing
- Guest profiles
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Catherine Alexander 👑
2w ago
★★★★☆

Good value for money

Great kitchen display system, decent real-time reporting. Support could be faster but they do resolve issues. Good value for a restaurant.

👍 Pros

- Table management
- Kitchen display system
- Loyalty program

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Lauren Howard 👑
3w ago
★★★★★

Exceeded expectations

Owner of sports bar here. Aldelo has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Kitchen display system
- Mobile ordering
- Waitlist management
- Guest profiles
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Frank Walker 👑
3w ago
★★★★☆

Good POS, room to improve

We've been on Aldelo for 18 months. Does everything we need. tip management is great, wish the hardware is a bit pricey was better.

👍 Pros

- Split check feature
- Loyalty program
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Adam Flores 👑
Oct 31, 2025
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but split check feature and waitlist management work exactly as advertised.

👍 Pros

- Tip management
- Real-time reporting
- Course firing

👎 Cons

- Receipt customization is basic

Was this helpful?
✓ Would recommend
Heather Brooks 👑
Oct 31, 2025
★★★★☆

Good value for money

Good system, good support. The tip management is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Split check feature
- Happy hour pricing
- Modifier handling

👎 Cons

- Hardware is a bit pricey

Was this helpful?
✓ Would recommend
Miguel Rodriguez 👑
Oct 20, 2025
★★★★★

Game changer for us

Five stars because they earned it. Been with Aldelo for 3 years. Every update makes the system better.

👍 Pros

- Split check feature
- Reservation system
- Real-time reporting
- Kitchen printer routing
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Tom Jin 🌱
Oct 11, 2025
★★★★☆

Reliable and functional

Overall very happy with Aldelo. The kitchen display system works great. Knocked off one star because some features require add-ons, but nothing major.

👍 Pros

- Split check feature
- Staff scheduling
- Loyalty program
- Kitchen printer routing
- Reliable

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Customer support hours are limited

Was this helpful?
✓ Would recommend
Joyce Davis 👑
Oct 2, 2025
★★★★★

Highly recommend Aldelo

Coming from an old-school register, Aldelo was a game changer. Easy setup, great training, and the split check feature is fantastic.

👍 Pros

- Kitchen display system
- Inventory tracking
- Modifier handling
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend