📊 Rating Breakdown

5 stars
20
4 stars
22
3 stars
8
2 stars
4
1 stars
2

📝 User Reviews (56)

Nicole Thompson 👑
Jul 10, 2024
★★★★☆

Reliable and functional

Reliable and straightforward. Not the flashiest POS but multi-location sync and sales analytics work exactly as advertised.

👍 Pros

- Gift card system
- Loyalty rewards
- Customer database

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons

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✓ Would recommend
Helen Stewart 👑
May 26, 2024
★★★★★

Game changer for us

Switched from a competitor system to Agilysys last year. Best decision we made. barcode scanning and commission tracking have streamlined our entire operation.

👍 Pros

- Multi-location sync
- Purchase orders
- Layaway feature
- Stock alerts
- Matrix inventory

👎 Cons

- None so far

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✓ Would recommend
Rachel Johnson 👑
May 26, 2024
★★★★☆

Great system with minor issues

Overall very happy with Agilysys. The purchase orders works great. Knocked off one star because offline mode is limited, but nothing major.

👍 Pros

- Customer tracking
- Purchase orders
- Loyalty rewards

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- The learning curve was steep

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Sean Stewart 👑
May 10, 2024
★★★★★

Worth every penny

Been using Agilysys for 21 months now and couldn't be happier. The gift card system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Returns processing
- Stock alerts
- Price labeling
- Easy to use
- Quick setup

👎 Cons

- None so far

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Sharon Walker 👑
Apr 8, 2024
★★★★☆

Good POS, room to improve

Good system, good support. The layaway feature is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Customer database
- Time clock
- Easy to use
- Good support
- Modern interface

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Carlos Jenkins 👑
Apr 8, 2024
★★☆☆☆

Not as advertised

Disappointing experience with Agilysys. The returns processing rarely works as advertised. system crashes during peak hours has cost us customers.

👍 Pros

- Loyalty rewards

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Integration options are limited

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Brittany Moore 👑
Mar 23, 2024
★★★★☆

Works great for us

Overall very happy with Agilysys. The returns processing works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Employee management
- E-commerce integration
- Modern interface

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Stephanie Hill 👑
Mar 6, 2024
★★★☆☆

Room for improvement

It works, but that's about it. stock alerts is decent. We expected more from vendor management based on the demos.

👍 Pros

- Multi-location sync
- Sales analytics

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Integration options are limited

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✓ Would recommend
Sandra Taylor 👑
Feb 18, 2024
★★★★☆

Great system with minor issues

Good system, good support. The stock alerts is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Purchase orders
- Stock alerts
- Price labeling
- Time clock
- Modern interface

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Diane Green 👑
Feb 1, 2024
★★★★★

Love this system

The inventory management feature alone pays for itself. Add in loyalty rewards and it's a no-brainer for any pet store.

👍 Pros

- Barcode scanning
- Gift card system
- Commission tracking

👎 Cons

- None so far

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✓ Would recommend