📊 Rating Breakdown

5 stars
46
4 stars
32
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (92)

Carlos Jenkins 👑
Jun 25, 2024
★★★☆☆

Decent but frustrating

Mixed feelings about ADP. The returns processing is great but we've had issues with payment terminal disconnects. Support helped eventually.

👍 Pros

- Gift card system

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

Joyce Ross 👑
May 10, 2024
★★★★★

Finally found the right POS

Coming from an old-school register, ADP was a game changer. Easy setup, great training, and the gift card system is fantastic.

👍 Pros

- Employee management
- Gift card system
- Sales analytics
- Matrix inventory
- Discount scheduling

👎 Cons

- None so far

Helen Stewart 👑
May 10, 2024
★★★★☆

Good POS, room to improve

Overall very happy with ADP. The returns processing works great. Knocked off one star because hardware is a bit pricey, but nothing major.

👍 Pros

- Customer tracking
- Gift card system
- Loyalty rewards
- Sales analytics

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

Diana Brooks 👑
Apr 24, 2024
★★★★★

Finally found the right POS

Hands down the best POS for toy store. We've tried Square and Toast before settling on ADP. Much better fit for our needs.

👍 Pros

- Customer tracking
- Layaway feature
- Modern interface

👎 Cons

- None so far

Marcus Bradley 👑
Apr 24, 2024
★★★★★

Exceeded expectations

Five stars because they earned it. Been with ADP for 5 years. Every update makes the system better.

👍 Pros

- Multi-location sync
- Gift card system
- Layaway feature
- Returns processing

👎 Cons

- None so far

Patrick Hughes 👑
Apr 8, 2024
★★★★☆

Works great for us

Happy with our purchase. ADP runs our retail store smoothly. The barcode scanning took some getting used to but works well now.

👍 Pros

- Inventory management
- Employee management
- Sales analytics
- Price labeling
- Discount scheduling

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Hardware is a bit pricey

Ruth Powell 👑
Apr 8, 2024
★★★★☆

Solid choice overall

Four months in and ADP is working well. Staff trained quickly on the customer tracking. Wish setup took longer than expected was included.

👍 Pros

- Inventory management
- Purchase orders
- Employee management
- E-commerce integration
- Price labeling

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Integration options are limited

Ruth Powell 👑
Mar 23, 2024
★★★★★

Perfect for our needs

Owner of thrift store here. ADP has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Purchase orders
- Employee management
- Sales analytics
- Affordable
- Modern interface

👎 Cons

- None so far

Scott Patterson 👑
Feb 18, 2024
★★★★☆

Works great for us

Four stars because there's always room for improvement. That said, ADP handles our jewelry store well. multi-location sync is a highlight.

👍 Pros

- Sales analytics
- Reliable
- Affordable

👎 Cons

- Integration options are limited

Rebecca Foster 👑
Feb 1, 2024
★★★★★

Outstanding product

Quick service, reliable hardware, excellent barcode scanning. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Gift card system
- E-commerce integration
- Commission tracking

👎 Cons

- None so far