📊 Rating Breakdown

5 stars
46
4 stars
32
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (92)

Aaron Wood 👑
Oct 24, 2025
★★★★★

Highly recommend ADP

Been using ADP for 10 months now and couldn't be happier. The customer tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Layaway feature
- Matrix inventory
- Easy to use
- Affordable

👎 Cons

- None so far

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Eric Sanders 👑
Oct 24, 2025
★★★★☆

Mostly satisfied

Solid POS system. barcode scanning is excellent, price labeling could use some improvement. Still recommend for retail store.

👍 Pros

- Inventory management
- Commission tracking
- Good support

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

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Kimberly Watson 👑
Oct 20, 2025
★★★★★

Excellent POS system!

Third POS system we've tried. Finally found the right one with ADP. The returns processing alone was worth the switch.

👍 Pros

- E-commerce integration
- Vendor management
- Price labeling
- Customer database
- Good support

👎 Cons

- None so far

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Sarah Martinez ⭐
Oct 20, 2025
★★★★☆

Does the job well

Good system, good support. The customer tracking is what sold us. Would love to see better some features require add-ons in future updates.

👍 Pros

- Returns processing
- Loyalty rewards
- Reliable
- Affordable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Customer support hours are limited

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Dennis Perry 👑
Oct 16, 2025
★★★★☆

Recommended with caveats

Does what it promises. The returns processing is particularly useful for our clothing store. Minor gripes but overall satisfied.

👍 Pros

- Sales analytics
- Commission tracking
- Easy to use

👎 Cons

- The mobile app needs work
- The learning curve was steep

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Raymond Chen 👑
Oct 7, 2025
★★★★★

Game changer for us

Owner of convenience store here. ADP has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Customer database
- Discount scheduling
- Quick setup

👎 Cons

- None so far

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Susan Wallace 👑
Sep 26, 2025
★★★★☆

Reliable and functional

Great multi-location sync, decent commission tracking. Support could be faster but they do resolve issues. Good value for a convenience store.

👍 Pros

- Barcode scanning
- Employee management
- Gift card system
- Affordable
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons

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Robert Thompson 🌱
Sep 21, 2025
★★★☆☆

Average experience

We use ADP for our retail store. customer tracking is useful. However, data loss after updates has caused headaches. Looking at alternatives.

👍 Pros

- Commission tracking
- Time clock
- Reliable

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Lauren Rogers 👑
Sep 15, 2025
★★★★☆

Good value for money

Does what it promises. The barcode scanning is particularly useful for our liquor store. Minor gripes but overall satisfied.

👍 Pros

- Customer tracking
- Purchase orders
- E-commerce integration
- Vendor management
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons

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✓ Would recommend
Frank Wood 👑
Sep 4, 2025
★★★★★

Game changer for us

We run a busy jewelry store and ADP handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Employee management
- Loyalty rewards
- Customer database

👎 Cons

- None so far

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✓ Would recommend