📊 Rating Breakdown

5 stars
24
4 stars
18
3 stars
5
2 stars
2
1 stars
1

📝 User Reviews (50)

Chris Hall 👑
Oct 4, 2024
★★★★☆

Good value for money

Upgraded from their older system. Big improvement in employee management. Still working out some kinks with offline mode is limited.

👍 Pros

- Multi-location sync
- Stock alerts
- Commission tracking
- Good support

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited

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Brenda Lewis 👑
Oct 4, 2024
★★★★☆

Happy with accesso

We've been on accesso for 2 months. Does everything we need. barcode scanning is great, wish the reporting could be more detailed was better.

👍 Pros

- Employee management
- Vendor management
- Discount scheduling
- Affordable

👎 Cons

- The learning curve was steep

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Lauren Powell 👑
Oct 4, 2024
★★☆☆☆

Expected more

Can't recommend. We liked the multi-location sync demo but real-world performance is poor. integration failures with third-party apps constantly.

👍 Pros

- Sales analytics
- Matrix inventory

👎 Cons

- Slow transaction processing
- Data loss after updates
- Integration failures with third-party apps
- Payment terminal disconnects

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Maria Butler 👑
Jul 25, 2024
★★★★★

Exceeded expectations

Implemented accesso across all 2 locations. Consistent performance and the stock alerts makes multi-store management easy.

👍 Pros

- Barcode scanning
- Sales analytics
- Commission tracking

👎 Cons

- None so far

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Jack Collins 👑
Jun 10, 2024
★★★☆☆

Not bad, not great

Average POS system. Does the basics fine. multi-location sync works well but inventory sync issues between locations has been frustrating. Considering options.

👍 Pros

- Returns processing
- Price labeling
- Affordable

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Receipt customization is basic

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Adam Flores 👑
Apr 24, 2024
★★★★★

Exceeded expectations

Coming from an old-school register, accesso was a game changer. Easy setup, great training, and the employee management is fantastic.

👍 Pros

- Inventory management
- Barcode scanning
- Employee management
- E-commerce integration
- Good support

👎 Cons

- None so far

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Eugene Nguyen 👑
Feb 18, 2024
★☆☆☆☆

Avoid at all costs

Worst POS decision we made. credit card processing failures constantly. The stock alerts they advertise? Doesn't work half the time.

👍 Pros

- Customer database

👎 Cons

- The mobile app needs work
- Inventory sync issues between locations
- Data loss after updates

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Eugene Bennett 👑
Dec 11, 2023
★★★☆☆

Has potential

Middle of the road. accesso works for basic thrift store needs. If you need advanced customer tracking, look elsewhere.

👍 Pros

- Gift card system
- Price labeling

👎 Cons

- Reporting could be more detailed
- Integration options are limited

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Joyce Ross 👑
Dec 11, 2023
★★★★★

Best decision for our business

If you're on the fence about accesso, just do it. We were hesitant at first but the gift card system and e-commerce integration won us over.

👍 Pros

- Customer tracking
- Layaway feature
- Modern interface
- Quick setup

👎 Cons

- None so far

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Derek Park 👑
Nov 5, 2023
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in layaway feature. Still working out some kinks with hardware is a bit pricey.

👍 Pros

- Gift card system
- E-commerce integration
- Affordable
- Quick setup

👎 Cons

- The mobile app needs work

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✓ Would recommend