📊 Rating Breakdown

5 stars
14
4 stars
25
3 stars
22
2 stars
7
1 stars
4

📝 User Reviews (72)

Brenda Lewis 👑
Feb 28, 2025
★☆☆☆☆

Complete waste of money

Worst POS decision we made. integration failures with third-party apps constantly. The kitchen display system they advertise? Doesn't work half the time.

👍 Pros

- Kitchen display system
- Split check feature

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Customer support hours are limited
- Reports showing incorrect data

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Henry Russell 👑
Feb 17, 2025
★★★★☆

Reliable and functional

Good POS for the price. online ordering integration is excellent. Lost a star because some features require add-ons needs work. Would still recommend.

👍 Pros

- Menu customization
- Inventory tracking
- Happy hour pricing
- Mobile ordering
- Good support

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- The learning curve was steep

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✓ Would recommend
Maria Santos ⭐
Feb 5, 2025
★★★★★

Love this system

Switched from Aloha to 7shifts last year. Best decision we made. online ordering integration and loyalty program have streamlined our entire operation.

👍 Pros

- Menu customization
- Staff scheduling
- Loyalty program
- Waitlist management
- Quick setup

👎 Cons

- None so far

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Eric White 👑
Jan 25, 2025
★★★★★

Worth every penny

Been using 7shifts for 13 months now and couldn't be happier. The happy hour pricing is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Reservation system
- Inventory tracking
- Mobile ordering
- Delivery integration
- Easy to use

👎 Cons

- None so far

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Jerry Stewart 👑
Jan 25, 2025
★★★☆☆

Average experience

Middle of the road. 7shifts works for basic cafe needs. If you need advanced inventory tracking, look elsewhere.

👍 Pros

- Reservation system
- Happy hour pricing
- Guest profiles

👎 Cons

- The mobile app needs work

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✓ Would recommend
Raymond Harris 👑
Jan 1, 2025
★★★★☆

Solid choice overall

Four months in and 7shifts is working well. Staff trained quickly on the inventory tracking. Wish integration options are limited was included.

👍 Pros

- Staff scheduling
- Tableside ordering
- Modifier handling
- Good support

👎 Cons

- Receipt customization is basic
- Integration options are limited

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Jessica Murphy 👑
Dec 20, 2024
★★★☆☆

Decent but frustrating

Three stars because it's neither great nor terrible. 7shifts handles transactions fine but inventory sync issues between locations is a real problem.

👍 Pros

- Delivery integration
- Tableside ordering

👎 Cons

- The mobile app needs work
- The learning curve was steep

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Rachel Johnson 👑
Nov 25, 2024
★★★★☆

Recommended with caveats

Good system, good support. The online ordering integration is what sold us. Would love to see better some features require add-ons in future updates.

👍 Pros

- Tip management
- Reservation system
- Staff scheduling
- Kitchen printer routing

👎 Cons

- Some features require add-ons
- The learning curve was steep

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Heather Stewart 👑
Oct 30, 2024
★☆☆☆☆

Avoid at all costs

Worst POS decision we made. data loss after updates constantly. The staff scheduling they advertise? Doesn't work half the time.

👍 Pros

- Staff scheduling

👎 Cons

- Setup took longer than expected
- System crashes during peak hours
- Reports showing incorrect data
- Integration failures with third-party apps

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✓ Would recommend
Robert Thompson 🌱
Oct 4, 2024
★★★★★

Game changer for us

Five stars because they earned it. Been with 7shifts for 3 years. Every update makes the system better.

👍 Pros

- Reservation system
- Loyalty program
- Real-time reporting
- Modifier handling
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend