📊 Rating Breakdown

5 stars
14
4 stars
25
3 stars
22
2 stars
7
1 stars
4

📝 User Reviews (72)

Karen Lewis 👑
Aug 1, 2025
★★☆☆☆

Disappointed

Save yourself the trouble. 7shifts has potential but login issues for staff and poor support make it not worth it.

👍 Pros

- Online ordering integration
- Loyalty program
- Waitlist management

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Slow transaction processing
- Login issues for staff

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Steve Park ⭐
Jul 17, 2025
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, 7shifts handles our taco shop well. menu customization is a highlight.

👍 Pros

- Table management
- Kitchen display system
- Delivery integration
- Waitlist management
- Modern interface

👎 Cons

- Receipt customization is basic
- Integration options are limited

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Jason Baker 👑
Jul 17, 2025
★★★☆☆

Some pros, some cons

Three stars because it's neither great nor terrible. 7shifts handles transactions fine but credit card processing failures is a real problem.

👍 Pros

- Reservation system
- Inventory tracking
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Receipt customization is basic

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Brenda Park 👑
Jun 15, 2025
★★★★★

Game changer for us

We run a busy sushi restaurant and 7shifts handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Real-time reporting
- Kitchen printer routing
- Course firing

👎 Cons

- None so far

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Kevin Robinson 👑
May 28, 2025
★★★★☆

Mostly satisfied

Good POS for the price. table management is excellent. Lost a star because some features require add-ons needs work. Would still recommend.

👍 Pros

- Reservation system
- Staff scheduling
- Delivery integration
- Kitchen printer routing
- Affordable

👎 Cons

- The mobile app needs work
- Some features require add-ons

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Amy Kim 👑
May 19, 2025
★★★☆☆

Average experience

Functional but underwhelming. split check feature sold us on 7shifts but the reality of integration failures with third-party apps wasn't mentioned in sales.

👍 Pros

- Split check feature
- Delivery integration

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Setup took longer than expected

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Carol Reed 👑
May 1, 2025
★★★★☆

Mostly satisfied

Great inventory tracking, decent modifier handling. Support could be faster but they do resolve issues. Good value for a brewery.

👍 Pros

- Reservation system
- Inventory tracking
- Loyalty program
- Real-time reporting

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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Frank Moore 👑
Apr 11, 2025
★★★★☆

Good POS, room to improve

Happy with our purchase. 7shifts runs our restaurant smoothly. The tip management took some getting used to but works well now.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Real-time reporting
- Waitlist management

👎 Cons

- The mobile app needs work

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Steve Park ⭐
Mar 21, 2025
★★★★☆

Recommended with caveats

Does what it promises. The tip management is particularly useful for our restaurant. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Menu customization
- Reservation system
- Staff scheduling
- Tableside ordering

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Integration options are limited

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Donna Alexander 👑
Feb 28, 2025
★★★★★

Exceeded expectations

Five stars because they earned it. Been with 7shifts for 3 years. Every update makes the system better.

👍 Pros

- Kitchen display system
- Menu customization
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend