📊 Rating Breakdown

5 stars
14
4 stars
25
3 stars
22
2 stars
7
1 stars
4

📝 User Reviews (72)

Samantha Green 👑
Oct 16, 2025
★★★★☆

Solid choice overall

Solid POS system. inventory tracking is excellent, kitchen printer routing could use some improvement. Still recommend for fine dining establishment.

👍 Pros

- Table management
- Tip management
- Happy hour pricing
- Loyalty program
- Modifier handling

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Customer support hours are limited

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Raymond Henderson 👑
Oct 7, 2025
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, 7shifts handles our coffee shop well. inventory tracking is a highlight.

👍 Pros

- Online ordering integration
- Reservation system
- Inventory tracking
- Loyalty program
- Quick setup

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Integration options are limited

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Kevin O'Brien 🌱
Sep 26, 2025
★★★★★

Game changer for us

Switched from MICROS to 7shifts last year. Best decision we made. split check feature and course firing have streamlined our entire operation.

👍 Pros

- Tip management
- Real-time reporting
- Delivery integration
- Modifier handling
- Easy to use

👎 Cons

- None so far

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Samantha Perry 👑
Sep 26, 2025
★★★★☆

Happy with 7shifts

Does what it promises. The reservation system is particularly useful for our food truck. Minor gripes but overall satisfied.

👍 Pros

- Tableside ordering
- Easy to use
- Reliable
- Affordable

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Receipt customization is basic

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Justin Collins 👑
Sep 15, 2025
★★★★☆

Happy with 7shifts

Great split check feature, decent modifier handling. Support could be faster but they do resolve issues. Good value for a sports bar.

👍 Pros

- Reservation system
- Delivery integration
- Waitlist management
- Guest profiles

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- The learning curve was steep

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Scott Patterson 👑
Sep 10, 2025
★★★☆☆

Has potential

Mixed feelings about 7shifts. The online ordering integration is great but we've had issues with slow transaction processing. Support helped eventually.

👍 Pros

- Menu customization
- Reliable

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited

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Sandra Nguyen 👑
Sep 4, 2025
★★☆☆☆

Looking for alternatives

Looking to switch away from 7shifts. payment terminal disconnects happens weekly. menu customization is okay but not worth the hassle.

👍 Pros

- Reservation system
- Inventory tracking
- Happy hour pricing

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic
- System crashes during peak hours
- Inventory sync issues between locations
- Payment terminal disconnects

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✓ Would recommend
Jessica Murphy 👑
Aug 28, 2025
★★★☆☆

It's okay

We use 7shifts for our bakery. happy hour pricing is useful. However, slow transaction processing has caused headaches. Looking at alternatives.

👍 Pros

- Tip management
- Staff scheduling

👎 Cons

- The mobile app needs work
- Customer support hours are limited

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Chris Green 👑
Aug 28, 2025
★★☆☆☆

Would not recommend

Regret switching to 7shifts. The kitchen display system looked great but integration failures with third-party apps has made daily operations difficult.

👍 Pros

- Waitlist management

👎 Cons

- Setup took longer than expected
- Integration failures with third-party apps
- Login issues for staff

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Tom Hill 👑
Aug 22, 2025
★★★★☆

Reliable and functional

Does what it promises. The reservation system is particularly useful for our restaurant. Minor gripes but overall satisfied.

👍 Pros

- Delivery integration
- Tableside ordering
- Good support
- Modern interface

👎 Cons

- The mobile app needs work
- Integration options are limited

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✓ Would recommend