📊 Rating Breakdown

5 stars
14
4 stars
25
3 stars
22
2 stars
7
1 stars
4

📝 User Reviews (72)

Amy Kim 👑
2d ago
★★★★☆

Great system with minor issues

Happy with our purchase. 7shifts runs our fine dining establishment smoothly. The table management took some getting used to but works well now.

👍 Pros

- Kitchen display system
- Tip management
- Mobile ordering
- Real-time reporting

👎 Cons

- Customer support hours are limited
- Receipt customization is basic

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James Mitchell 👑
2d ago
★★★☆☆

Has potential

We use 7shifts for our food truck. online ordering integration is useful. However, login issues for staff has caused headaches. Looking at alternatives.

👍 Pros

- Menu customization
- Mobile ordering

👎 Cons

- Offline mode is limited

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Susan Moore 👑
2d ago
★★★☆☆

Has potential

We use 7shifts for our bar. menu customization is useful. However, system crashes during peak hours has caused headaches. Looking at alternatives.

👍 Pros

- Table management
- Kitchen display system

👎 Cons

- Setup took longer than expected

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Adam Young 👑
3d ago
★★★★☆

Happy with 7shifts

Does what it promises. The tip management is particularly useful for our brewery. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Tableside ordering
- Kitchen printer routing

👎 Cons

- Reporting could be more detailed
- Offline mode is limited

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Emily Rodriguez 👑
3d ago
★★★★☆

Happy with 7shifts

Upgraded from their older system. Big improvement in tip management. Still working out some kinks with setup took longer than expected.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Loyalty program
- Delivery integration
- Modern interface

👎 Cons

- Some features require add-ons
- Integration options are limited

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Marcus Johnson 🌱
1w ago
★★★★☆

Good value for money

Four stars because there's always room for improvement. That said, 7shifts handles our coffee shop well. tip management is a highlight.

👍 Pros

- Tip management
- Course firing
- Waitlist management

👎 Cons

- The mobile app needs work

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Marcus Johnson 🌱
2w ago
★★★☆☆

Has potential

Three stars because it's neither great nor terrible. 7shifts handles transactions fine but slow transaction processing is a real problem.

👍 Pros

- Table management
- Mobile ordering
- Course firing

👎 Cons

- The mobile app needs work
- The learning curve was steep

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Chris Hall 👑
3w ago
★★★★★

Perfect for our needs

Third POS system we've tried. Finally found the right one with 7shifts. The online ordering integration alone was worth the switch.

👍 Pros

- Reservation system
- Staff scheduling
- Course firing
- Waitlist management

👎 Cons

- None so far

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Tyler King 👑
Oct 28, 2025
★★★☆☆

Decent but frustrating

Middle of the road. 7shifts works for basic diner needs. If you need advanced split check feature, look elsewhere.

👍 Pros

- Inventory tracking
- Course firing

👎 Cons

- Customer support hours are limited

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Jerry Rivera 👑
Oct 24, 2025
★★★☆☆

Room for improvement

Functional but underwhelming. online ordering integration sold us on 7shifts but the reality of printer connectivity problems wasn't mentioned in sales.

👍 Pros

- Split check feature
- Waitlist management
- Quick setup

👎 Cons

- Setup took longer than expected
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend