Training new staff on Cake POS

🆘 Help & Support 👁️ 4,457 views 💬 16 replies 📅 Sep 20, 2025

Hey everyone,

Training new staff on Cake POS

I'm running a store in Boston, MA and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!

Karen Johnson 👑 Master

1,310 points • Member since Feb 2025

💬 16 Replies

Nathan Garcia

👑 Master

212 posts

Sep 26, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (19) 🔗 Share

Dennis Cook

👑 Master

206 posts

Sep 26, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (11) 🔗 Share

Mike Martin

👑 Master

208 posts

Oct 1, 2025

Check out the customer loyalty program setting, that might help.

👍 Helpful (3) 🔗 Share

Jack Collins

👑 Master

210 posts

Oct 2, 2025

I've been using Stax for 9 months and it has been working well for us

👍 Helpful (11) 🔗 Share

Lauren Howard

👑 Master

222 posts

Oct 3, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (14) 🔗 Share

Jessica Murphy

👑 Master

206 posts

Oct 4, 2025

Had the same problem, support was responsive when I contacted them.

👍 Helpful (4) 🔗 Share

Scott Anderson

👑 Master

205 posts

Oct 8, 2025

Cost us about $156/month all in. Worth it.

👍 Helpful (12) 🔗 Share

Dorothy Scott

👑 Master

195 posts

Oct 31, 2025

Training took about 5 days for our staff.

👍 Helpful (20) 🔗 Share

Nicole Carter

👑 Master

239 posts

Nov 2, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (11) 🔗 Share

Eugene Bennett

👑 Master

205 posts

Nov 13, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (9) 🔗 Share

Diane Adams

👑 Master

225 posts

Nov 14, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (2) 🔗 Share

Scott Patterson

👑 Master

190 posts

Nov 15, 2025

We had the same issue. What worked for us was updating the firmware

👍 Helpful (19) 🔗 Share

Frank Moore

👑 Master

228 posts

Nov 22, 2025

Training took about 1 days for our staff.

👍 Helpful (2) 🔗 Share

Diane Anderson

👑 Master

213 posts

Nov 22, 2025

Had the same problem, support was responsive when I contacted them.

👍 Helpful (5) 🔗 Share

Jack Hall

👑 Master

224 posts

Nov 27, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (7) 🔗 Share

Heather Kelly

👑 Master

184 posts

Nov 28, 2025

This is why we switched to Square for Food Trucks. No regrets.

👍 Helpful (4) 🔗 Share

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