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Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Lauren Rogers 👑 Master

1,435 points • Member since Jan 2025

💬 18 Replies

Donna Ramos

👑 Master

225 posts

Oct 1, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (15) 🔗 Share

Tom Hill

👑 Master

221 posts

Oct 3, 2025

+1 to this. We've seen similar results.

👍 Helpful (6) 🔗 Share

Rebecca OBrien

👑 Master

202 posts

Oct 7, 2025

Had the same problem, support was hit or miss when I contacted them.

👍 Helpful (16) 🔗 Share

Chris Perez

👑 Master

171 posts

Oct 11, 2025

We had the same issue. What worked for us was reconfiguring the network settings

👍 Helpful (17) 🔗 Share

Joyce Perez

👑 Master

193 posts

Oct 12, 2025

Had the same problem, support was frustrating when I contacted them.

👍 Helpful (14) 🔗 Share

Elizabeth Mitchell

👑 Master

203 posts

Oct 13, 2025

+1 to this. We've seen similar results.

👍 Helpful (7) 🔗 Share

Sharon Richardson

👑 Master

234 posts

Oct 13, 2025

Great question! In my experience with Helcim, it has been working well for us

👍 Helpful (2) 🔗 Share

Nancy Rogers

👑 Master

225 posts

Oct 20, 2025

For bar, I'd recommend considering looking at multiple options

👍 Helpful (9) 🔗 Share

Henry Martin

👑 Master

196 posts

Oct 22, 2025

Great question! In my experience with BlueCart, it has been working well for us

👍 Helpful (13) 🔗 Share

Nancy Peterson

👑 Master

230 posts

Oct 23, 2025

Had the same problem, support was hit or miss when I contacted them.

👍 Helpful (11) 🔗 Share

Adam Bennett

👑 Master

221 posts

Oct 25, 2025

We had the same issue. What worked for us was restarting the terminal

👍 Helpful (9) 🔗 Share

Eugene Nguyen

👑 Master

210 posts

Oct 25, 2025

The tab management is definitely worth the extra cost IMO.

👍 Helpful (6) 🔗 Share

Tyler King

👑 Master

198 posts

Oct 31, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (18) 🔗 Share

Amy Simmons

👑 Master

226 posts

Nov 2, 2025

Training took about 3 days for our staff.

👍 Helpful (4) 🔗 Share

Laura Sanders

👑 Master

221 posts

Nov 3, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (7) 🔗 Share

Dennis Davis

👑 Master

211 posts

Nov 14, 2025

Check out the pre-authorization setting, that might help.

👍 Helpful (10) 🔗 Share

Elizabeth Green

👑 Master

212 posts

Nov 15, 2025

Training took about 3 days for our staff.

👍 Helpful (7) 🔗 Share

Amanda Scott

👑 Master

203 posts

Nov 17, 2025

I've been using Cake POS for 15 months and it has been working well for us

👍 Helpful (9) 🔗 Share

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