Thoughts on PAX Technology vs Agilysys?

💬 General Discussion 👁️ 3,140 views 💬 20 replies 📅 Jul 21, 2025

Hey everyone,

Thoughts on PAX Technology vs Agilysys?

I'm running a cafe in Nashville, TN and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!

Ashley Graham 👑 Master

1,505 points • Member since Aug 2025

💬 20 Replies

Joyce Chen

👑 Master

204 posts

Jul 21, 2025

For cafe, I'd recommend considering looking at multiple options

👍 Helpful (3) 🔗 Share

Sandra Flores

👑 Master

207 posts

Aug 6, 2025

The time-based pricing is definitely worth the extra cost IMO.

👍 Helpful (17) 🔗 Share

Dennis Davis

👑 Master

211 posts

Sep 1, 2025

I've been using Ingenico for 19 months and it has been working well for us

👍 Helpful (15) 🔗 Share

Frances Russell

👑 Master

212 posts

Sep 4, 2025

The kitchen tickets is definitely worth the extra cost IMO.

👍 Helpful (18) 🔗 Share

Stephanie Hill

👑 Master

222 posts

Sep 7, 2025

Check out the combo deals setting, that might help.

👍 Helpful (9) 🔗 Share

Angela Reed

👑 Master

210 posts

Sep 23, 2025

The modifier handling is definitely worth the extra cost IMO.

👍 Helpful (15) 🔗 Share

Ruth Powell

👑 Master

213 posts

Sep 24, 2025

We had the same issue. What worked for us was updating the firmware

👍 Helpful (17) 🔗 Share

Sean Stewart

👑 Master

210 posts

Sep 27, 2025

Training took about 2 days for our staff.

👍 Helpful (5) 🔗 Share

Eric Coleman

👑 Master

219 posts

Sep 28, 2025

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (16) 🔗 Share

Amber Reed

👑 Master

198 posts

Oct 3, 2025

Cost us about $97/month all in. Worth it.

👍 Helpful (6) 🔗 Share

Donna Ramos

👑 Master

225 posts

Oct 4, 2025

This is why we switched to Ingenico. No regrets.

👍 Helpful (16) 🔗 Share

Robert Perez

👑 Master

208 posts

Oct 17, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (18) 🔗 Share

Nancy Sanders

👑 Master

217 posts

Oct 20, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (7) 🔗 Share

Juan Rivera

👑 Master

210 posts

Oct 29, 2025

Great question! In my experience with Square for Restaurants, it has been working well for us

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Tiffany Adams

👑 Master

205 posts

Oct 29, 2025

Agreed with the above. Also worth mentioning you should also check the settings

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Brittany Kim

👑 Master

187 posts

Oct 30, 2025

Great question! In my experience with Speedline, it has been working well for us

👍 Helpful (10) 🔗 Share

Heather Brooks

👑 Master

227 posts

Nov 1, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (16) 🔗 Share

Kevin Watson

👑 Master

216 posts

Nov 3, 2025

+1 to this. We've seen similar results.

👍 Helpful (15) 🔗 Share

Megan Clark

👑 Master

208 posts

Nov 3, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (14) 🔗 Share

George Ramos

👑 Master

238 posts

Nov 19, 2025

Check out the mobile ordering setting, that might help.

👍 Helpful (1) 🔗 Share

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