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Quick question for the community:

We're trying to figure out the best approach for our hotel

Would love to hear from others who've dealt with this.

Jessica Nelson 👑 Master

1,630 points • Member since Aug 2025

💬 19 Replies

Kenneth Scott

👑 Master

214 posts

Sep 12, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (8) 🔗 Share

Michelle Chen

👑 Master

195 posts

Sep 20, 2025

I've been using Maitre D for 10 months and it has been working well for us

👍 Helpful (18) 🔗 Share

Willie Long

👑 Master

193 posts

Sep 20, 2025

The reporting is definitely worth the extra cost IMO.

👍 Helpful (12) 🔗 Share

Harold Mitchell

👑 Master

213 posts

Sep 21, 2025

For hotel, I'd recommend considering looking at multiple options

👍 Helpful (1) 🔗 Share

Tom Barnes

👑 Master

226 posts

Sep 25, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (14) 🔗 Share

Diana Carter

👑 Master

225 posts

Sep 25, 2025

Had the same problem, support was knowledgeable when I contacted them.

👍 Helpful (20) 🔗 Share

Nicole Nelson

👑 Master

198 posts

Oct 12, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (18) 🔗 Share

Melissa Murphy

👑 Master

214 posts

Oct 12, 2025

Training took about 3 days for our staff.

👍 Helpful (7) 🔗 Share

Henry Russell

👑 Master

223 posts

Oct 15, 2025

For hotel, I'd recommend considering looking at multiple options

👍 Helpful (8) 🔗 Share

Marcus Cooper

👑 Master

202 posts

Oct 20, 2025

Cost us about $73/month all in. Worth it.

👍 Helpful (2) 🔗 Share

Rachel Johnson

👑 Master

186 posts

Oct 22, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (15) 🔗 Share

Kenneth Scott

👑 Master

214 posts

Oct 27, 2025

Training took about 4 days for our staff.

👍 Helpful (5) 🔗 Share

Kimberly Watson

👑 Master

196 posts

Nov 1, 2025

Had the same problem, support was frustrating when I contacted them.

👍 Helpful (7) 🔗 Share

Jessica Campbell

👑 Master

232 posts

Nov 6, 2025

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (15) 🔗 Share

James Mitchell

👑 Master

221 posts

Nov 9, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (0) 🔗 Share

Eric Sanders

👑 Master

224 posts

Nov 13, 2025

Had the same problem, support was knowledgeable when I contacted them.

👍 Helpful (7) 🔗 Share

Joyce Chen

👑 Master

204 posts

Nov 14, 2025

Check out the reporting setting, that might help.

👍 Helpful (18) 🔗 Share

Lauren Powell

👑 Master

215 posts

Nov 22, 2025

We had the same issue. What worked for us was checking the cable connections

👍 Helpful (5) 🔗 Share

Raymond Henderson

👑 Master

191 posts

Nov 28, 2025

+1 to this. We've seen similar results.

👍 Helpful (12) 🔗 Share

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