Staff permissions issue with iQmetrix

🆘 Help & Support 👁️ 4,298 views 💬 39 replies 📅 Nov 25, 2025

Quick question for the community:

We're trying to figure out the best approach for our grocery

Would love to hear from others who've dealt with this.

Helen Stewart 👑 Master

1,330 points • Member since Aug 2025

💬 39 Replies

Tyler King

👑 Master

194 posts

Nov 25, 2025

The markdown handling is definitely worth the extra cost IMO.

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Kimberly Lewis

👑 Master

205 posts

Nov 25, 2025

This is why we switched to Brink POS. No regrets.

👍 Helpful (15) 🔗 Share

Nathan Garcia

👑 Master

212 posts

Nov 25, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (4) 🔗 Share

James Park

👑 Master

212 posts

Nov 25, 2025

Great question! In my experience with Shopkeep, it has been working well for us

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Angela Long

👑 Master

210 posts

Nov 26, 2025

This is why we switched to accesso. No regrets.

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Harold Nguyen

👑 Master

221 posts

Nov 26, 2025

Great question! In my experience with Fattmerchant, it has been working well for us

👍 Helpful (11) 🔗 Share

Marie Foster

👑 Master

205 posts

Nov 26, 2025

Check out the WIC/EBT support setting, that might help.

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Diane Green

👑 Master

222 posts

Nov 27, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (9) 🔗 Share

Lauren Howard

👑 Master

222 posts

Nov 27, 2025

For grocery, I'd recommend considering looking at multiple options

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Joyce Ross

👑 Master

198 posts

Nov 28, 2025

+1 to this. We've seen similar results.

👍 Helpful (17) 🔗 Share

Justin Young

👑 Master

217 posts

Nov 28, 2025

Check out the WIC/EBT support setting, that might help.

👍 Helpful (13) 🔗 Share

Jerry Green

👑 Master

207 posts

Nov 28, 2025

We had the same issue. What worked for us was updating the firmware

👍 Helpful (10) 🔗 Share

pHqghUme

🎰 Legend

1,307 posts

1w ago

-1 OR 2+264-264-1=0+0+0+1 --

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pHqghUme

🎰 Legend

1,307 posts

1w ago

-1 OR 3+264-264-1=0+0+0+1 --

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pHqghUme

🎰 Legend

1,307 posts

1w ago

-1 OR 2+233-233-1=0+0+0+1

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pHqghUme

🎰 Legend

1,307 posts

1w ago

-1 OR 3+233-233-1=0+0+0+1

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pHqghUme

🎰 Legend

1,307 posts

1w ago

-1' OR 2+528-528-1=0+0+0+1 --

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pHqghUme

🎰 Legend

1,307 posts

1w ago

-1' OR 3+528-528-1=0+0+0+1 --

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pHqghUme

🎰 Legend

1,307 posts

1w ago

-1' OR 2+794-794-1=0+0+0+1 or 'AwCAAg2J'='

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pHqghUme

🎰 Legend

1,307 posts

1w ago

-1' OR 3+794-794-1=0+0+0+1 or 'AwCAAg2J'='

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