Setting up NCR Counterpoint for the first time

🔧 Setup & Installation 👁️ 3,242 views 💬 25 replies 📅 Aug 20, 2025

Quick question for the community:

We're trying to figure out the best approach for our healthcare

Would love to hear from others who've dealt with this.

Lauren Butler 👑 Master

1,675 points • Member since Apr 2025

💬 25 Replies

Nicole Young

👑 Master

227 posts

Aug 27, 2025

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (11) 🔗 Share

Brenda Walker

👑 Master

243 posts

Aug 29, 2025

Cost us about $52/month all in. Worth it.

👍 Helpful (2) 🔗 Share

Rebecca Perry

👑 Master

223 posts

Aug 30, 2025

The reporting is definitely worth the extra cost IMO.

👍 Helpful (15) 🔗 Share

Michelle Chen

👑 Master

195 posts

Aug 31, 2025

Great question! In my experience with Oracle MICROS, it has been working well for us

👍 Helpful (13) 🔗 Share

Raymond White

👑 Master

200 posts

Sep 5, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (6) 🔗 Share

Jessica Campbell

👑 Master

232 posts

Sep 16, 2025

I've been using Presto for 15 months and it has been working well for us

👍 Helpful (0) 🔗 Share

James Sanders

👑 Master

218 posts

Sep 17, 2025

Check out the reporting setting, that might help.

👍 Helpful (18) 🔗 Share

Eugene Rogers

👑 Master

224 posts

Sep 18, 2025

We had the same issue. What worked for us was updating the firmware

👍 Helpful (9) 🔗 Share

Kenneth Scott

👑 Master

214 posts

Sep 18, 2025

Check out the reporting setting, that might help.

👍 Helpful (7) 🔗 Share

Betty Hamilton

👑 Master

198 posts

Sep 20, 2025

I've been using Meevo for 3 months and it has been working well for us

👍 Helpful (10) 🔗 Share

Michelle Reed

👑 Master

251 posts

Sep 24, 2025

Check out the reporting setting, that might help.

👍 Helpful (2) 🔗 Share

Raymond Sullivan

👑 Master

202 posts

Sep 25, 2025

Cost us about $102/month all in. Worth it.

👍 Helpful (12) 🔗 Share

Lauren Butler

👑 Master

233 posts

Sep 28, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (7) 🔗 Share

Amanda Wright

👑 Master

214 posts

Oct 5, 2025

+1 to this. We've seen similar results.

👍 Helpful (4) 🔗 Share

Adam Scott

👑 Master

232 posts

Oct 5, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (7) 🔗 Share

Kimberly Watson

👑 Master

196 posts

Oct 13, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (16) 🔗 Share

Sandra Taylor

👑 Master

237 posts

Oct 15, 2025

This is why we switched to MarketMan. No regrets.

👍 Helpful (16) 🔗 Share

Nancy Rogers

👑 Master

225 posts

Oct 16, 2025

Had the same problem, support was hit or miss when I contacted them.

👍 Helpful (10) 🔗 Share

Tom Hill

👑 Master

221 posts

Oct 18, 2025

This is why we switched to Roller. No regrets.

👍 Helpful (3) 🔗 Share

Henry Martin

👑 Master

196 posts

Oct 22, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (16) 🔗 Share

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