Olo running slow - solutions?

🆘 Help & Support 👁️ 379 views 💬 15 replies 📅 Aug 29, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Diane Green 👑 Master

1,310 points • Member since Oct 2025

💬 15 Replies

Jessica Campbell

👑 Master

232 posts

Sep 8, 2025

For retail, I'd recommend considering looking at multiple options

👍 Helpful (7) 🔗 Share

Ruth Powell

👑 Master

213 posts

Sep 17, 2025

I've been using DoorDash Storefront for 17 months and it has been working well for us

👍 Helpful (14) 🔗 Share

Tiffany Wright

👑 Master

210 posts

Sep 20, 2025

Had the same problem, support was knowledgeable when I contacted them.

👍 Helpful (10) 🔗 Share

Tom Hill

👑 Master

221 posts

Oct 4, 2025

We had the same issue. What worked for us was updating the firmware

👍 Helpful (7) 🔗 Share

Elizabeth Collins

👑 Master

247 posts

Oct 26, 2025

Cost us about $104/month all in. Worth it.

👍 Helpful (19) 🔗 Share

Rebecca Perry

👑 Master

223 posts

Nov 1, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (1) 🔗 Share

Raymond Sullivan

👑 Master

205 posts

Nov 8, 2025

Training took about 3 days for our staff.

👍 Helpful (19) 🔗 Share

Lauren Butler

👑 Master

233 posts

Nov 9, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (2) 🔗 Share

Michelle Hughes

👑 Master

197 posts

Nov 9, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (12) 🔗 Share

Eric White

👑 Master

215 posts

Nov 10, 2025

Check out the barcode scanning setting, that might help.

👍 Helpful (20) 🔗 Share

Scott Adams

👑 Master

238 posts

Nov 12, 2025

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (13) 🔗 Share

Robert Perez

👑 Master

208 posts

Nov 14, 2025

I've been using ChowNow for 7 months and it has been working well for us

👍 Helpful (0) 🔗 Share

Rebecca Anderson

👑 Master

225 posts

Nov 14, 2025

Training took about 5 days for our staff.

👍 Helpful (19) 🔗 Share

Dorothy Scott

👑 Master

195 posts

Nov 16, 2025

Check out the returns processing setting, that might help.

👍 Helpful (12) 🔗 Share

Willie Martinez

👑 Master

217 posts

Nov 20, 2025

We had the same issue. What worked for us was restarting the terminal

👍 Helpful (6) 🔗 Share

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