Network requirements for cloud POS

🔧 Setup & Installation 👁️ 4,169 views 💬 21 replies 📅 Aug 6, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Frances Chen 👑 Master

1,360 points • Member since Sep 2025

💬 21 Replies

Rachel Sullivan

👑 Master

220 posts

Aug 9, 2025

We had the same issue. What worked for us was restarting the terminal

👍 Helpful (20) 🔗 Share

Eugene Hill

👑 Master

218 posts

Aug 10, 2025

Training took about 4 days for our staff.

👍 Helpful (2) 🔗 Share

Eric Sanders

👑 Master

224 posts

Aug 11, 2025

We had the same issue. What worked for us was reinstalling the app

👍 Helpful (4) 🔗 Share

Dorothy Perry

👑 Master

217 posts

Aug 12, 2025

Great question! In my experience with Stripe Terminal, it has been working well for us

👍 Helpful (9) 🔗 Share

Karen Lewis

👑 Master

213 posts

Aug 17, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (0) 🔗 Share

Margaret Rivera

👑 Master

233 posts

Aug 29, 2025

The kitchen tickets is definitely worth the extra cost IMO.

👍 Helpful (19) 🔗 Share

Karen Lewis

👑 Master

213 posts

Aug 29, 2025

The time-based pricing is definitely worth the extra cost IMO.

👍 Helpful (9) 🔗 Share

Jessica Campbell

👑 Master

232 posts

Aug 30, 2025

The loyalty rewards is definitely worth the extra cost IMO.

👍 Helpful (7) 🔗 Share

Michelle Hughes

👑 Master

197 posts

Sep 2, 2025

Cost us about $174/month all in. Worth it.

👍 Helpful (13) 🔗 Share

Jerry Green

👑 Master

207 posts

Sep 11, 2025

We had the same issue. What worked for us was reinstalling the app

👍 Helpful (5) 🔗 Share

Nicole Thompson

👑 Master

223 posts

Sep 12, 2025

For cafe, I'd recommend considering looking at multiple options

👍 Helpful (9) 🔗 Share

Benjamin Turner

👑 Master

231 posts

Sep 13, 2025

We had the same issue. What worked for us was reconfiguring the network settings

👍 Helpful (20) 🔗 Share

Joyce Chen

👑 Master

204 posts

Oct 1, 2025

Check out the kitchen tickets setting, that might help.

👍 Helpful (7) 🔗 Share

Carol Reed

👑 Master

228 posts

Oct 5, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (13) 🔗 Share

Frank Moore

👑 Master

228 posts

Oct 17, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (6) 🔗 Share

Tom Barnes

👑 Master

226 posts

Oct 19, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (10) 🔗 Share

James Park

👑 Master

212 posts

Oct 21, 2025

Check out the mobile ordering setting, that might help.

👍 Helpful (13) 🔗 Share

Dorothy Perry

👑 Master

217 posts

Nov 8, 2025

For cafe, I'd recommend considering looking at multiple options

👍 Helpful (13) 🔗 Share

Frances Russell

👑 Master

212 posts

Nov 11, 2025

The loyalty rewards is definitely worth the extra cost IMO.

👍 Helpful (9) 🔗 Share

Carlos Ford

👑 Master

209 posts

Nov 12, 2025

Check out the time-based pricing setting, that might help.

👍 Helpful (0) 🔗 Share

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