Is Heartland Retail worth the price?

⭐ Review Discussion 👁️ 3,632 views 💬 25 replies 📅 Sep 26, 2025

Looking for recommendations:

We need something that handles retail operations well

Budget is around $266/month. What would you suggest?

Joyce Barnes 👑 Master

1,365 points • Member since Mar 2025

💬 25 Replies

Sharon Foster

👑 Master

195 posts

Sep 30, 2025

I've been using TouchBistro for 5 months and it has been working well for us

👍 Helpful (12) 🔗 Share

Kenneth Scott

👑 Master

214 posts

Oct 2, 2025

We had the same issue. What worked for us was restarting the terminal

👍 Helpful (9) 🔗 Share

Kevin Robinson

👑 Master

214 posts

Oct 4, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (8) 🔗 Share

Patrick Lee

👑 Master

196 posts

Oct 6, 2025

Check out the multi-location sync setting, that might help.

👍 Helpful (13) 🔗 Share

Adam Young

👑 Master

196 posts

Oct 6, 2025

This is why we switched to Mindbody. No regrets.

👍 Helpful (20) 🔗 Share

Susan Johnson

👑 Master

225 posts

Oct 11, 2025

+1 to this. We've seen similar results.

👍 Helpful (12) 🔗 Share

Sharon Rivera

👑 Master

236 posts

Oct 15, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (18) 🔗 Share

Dennis Brown

👑 Master

208 posts

Oct 18, 2025

The ecommerce integration is definitely worth the extra cost IMO.

👍 Helpful (0) 🔗 Share

Raymond Henderson

👑 Master

191 posts

Oct 20, 2025

We had the same issue. What worked for us was contacting support

👍 Helpful (20) 🔗 Share

Amanda Scott

👑 Master

203 posts

Oct 21, 2025

+1 to this. We've seen similar results.

👍 Helpful (1) 🔗 Share

Melissa Murphy

👑 Master

214 posts

Oct 23, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (2) 🔗 Share

Sharon Foster

👑 Master

195 posts

Oct 23, 2025

For retail, I'd recommend considering looking at multiple options

👍 Helpful (8) 🔗 Share

Carol Reed

👑 Master

228 posts

Oct 27, 2025

Training took about 5 days for our staff.

👍 Helpful (19) 🔗 Share

Harold Reed

👑 Master

227 posts

Nov 3, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (7) 🔗 Share

Brenda Lewis

👑 Master

199 posts

Nov 5, 2025

Check out the multi-location sync setting, that might help.

👍 Helpful (17) 🔗 Share

Kenneth Ramos

👑 Master

200 posts

Nov 8, 2025

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (6) 🔗 Share

Diana Brooks

👑 Master

206 posts

Nov 8, 2025

Cost us about $140/month all in. Worth it.

👍 Helpful (20) 🔗 Share

Sean Stewart

👑 Master

210 posts

Nov 9, 2025

Had the same problem, support was knowledgeable when I contacted them.

👍 Helpful (4) 🔗 Share

Chris Green

👑 Master

223 posts

Nov 12, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (4) 🔗 Share

Betty Hamilton

👑 Master

198 posts

Nov 18, 2025

The multi-location sync is definitely worth the extra cost IMO.

👍 Helpful (7) 🔗 Share

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