How often do you update your POS?

💬 General Discussion 👁️ 1,097 views 💬 14 replies 📅 Jun 19, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Donna Alexander 👑 Master

1,340 points • Member since May 2025

💬 14 Replies

Adam Bennett

👑 Master

221 posts

Jun 26, 2025

Had the same problem, support was slow but eventually helpful when I contacted them.

👍 Helpful (9) 🔗 Share

Kenneth Ramos

👑 Master

200 posts

Jul 3, 2025

Training took about 2 days for our staff.

👍 Helpful (17) 🔗 Share

Nicole Young

👑 Master

227 posts

Jul 4, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (2) 🔗 Share

Scott Adams

👑 Master

238 posts

Jul 12, 2025

+1 to this. We've seen similar results.

👍 Helpful (8) 🔗 Share

Amy Simmons

👑 Master

226 posts

Jul 17, 2025

We had the same issue. What worked for us was restarting the terminal

👍 Helpful (15) 🔗 Share

Brittany Kim

👑 Master

187 posts

Jul 17, 2025

Great question! In my experience with Focus POS, it has been working well for us

👍 Helpful (9) 🔗 Share

Raymond Miller

👑 Master

197 posts

Jul 24, 2025

Check out the purchase orders setting, that might help.

👍 Helpful (1) 🔗 Share

Adam Bennett

👑 Master

221 posts

Sep 5, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (17) 🔗 Share

Karen Johnson

👑 Master

234 posts

Oct 12, 2025

I've been using Roller for 12 months and it has been working well for us

👍 Helpful (17) 🔗 Share

Sarah Barnes

👑 Master

206 posts

Oct 27, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (0) 🔗 Share

Diane Adams

👑 Master

225 posts

Oct 29, 2025

Had the same problem, support was hit or miss when I contacted them.

👍 Helpful (5) 🔗 Share

Jessica Price

👑 Master

220 posts

Oct 31, 2025

The gift card system is definitely worth the extra cost IMO.

👍 Helpful (16) 🔗 Share

Susan Wallace

👑 Master

215 posts

Oct 31, 2025

Training took about 4 days for our staff.

👍 Helpful (8) 🔗 Share

Angela Baker

👑 Master

195 posts

Nov 21, 2025

Check out the ecommerce integration setting, that might help.

👍 Helpful (3) 🔗 Share

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