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Honest review of Simphony after 22 months

⭐ Review Discussion 👁️ 2,902 views 💬 22 replies 📅 Oct 6, 2025
Looking for recommendations:

We need something that handles bar operations well

Budget is around $291/month. What would you suggest?
Susan Taylor 👑 Master
1,440 points • Member since Sep 2025

💬 22 Replies

Karen Ross
👑 Master
203 posts
Oct 6, 2025
+1 to this. We've seen similar results.
👍 Helpful (6) 🔗 Share
Marcus Bradley
👑 Master
223 posts
Oct 7, 2025
For bar, I'd recommend considering looking at multiple options
👍 Helpful (11) 🔗 Share
Raymond Sullivan
👑 Master
205 posts
Oct 14, 2025
Had the same problem, support was slow but eventually helpful when I contacted them.
👍 Helpful (9) 🔗 Share
Brenda Lewis
👑 Master
199 posts
Oct 14, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (1) 🔗 Share
Eric Sanders
👑 Master
224 posts
Oct 14, 2025
Training took about 3 days for our staff.
👍 Helpful (8) 🔗 Share
Robert Perez
👑 Master
208 posts
Oct 18, 2025
This is why we switched to Paychex. No regrets.
👍 Helpful (13) 🔗 Share
Kevin Watson
👑 Master
216 posts
Oct 18, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (2) 🔗 Share
Dennis Cook
👑 Master
206 posts
Oct 19, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (8) 🔗 Share
Donna Zhang
👑 Master
222 posts
Oct 19, 2025
This is why we switched to Poster POS. No regrets.
👍 Helpful (17) 🔗 Share
Heather Brooks
👑 Master
227 posts
Oct 23, 2025
Had the same problem, support was responsive when I contacted them.
👍 Helpful (19) 🔗 Share
Maria Butler
👑 Master
217 posts
Oct 25, 2025
I've been using Aldelo for 15 months and it has been working well for us
👍 Helpful (6) 🔗 Share
Kevin Robinson
👑 Master
214 posts
Oct 28, 2025
Great question! In my experience with IT Retail, it has been working well for us
👍 Helpful (14) 🔗 Share
Sandra Cooper
👑 Master
198 posts
Oct 30, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (4) 🔗 Share
Chris Hall
👑 Master
221 posts
Nov 3, 2025
Had the same problem, support was hit or miss when I contacted them.
👍 Helpful (6) 🔗 Share
Kimberly Watson
👑 Master
196 posts
Nov 4, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (1) 🔗 Share
Sandra Nguyen
👑 Master
207 posts
Nov 5, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (13) 🔗 Share
Jessica Nelson
👑 Master
208 posts
Nov 7, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (4) 🔗 Share
Scott Patterson
👑 Master
190 posts
Nov 7, 2025
For bar, I'd recommend considering looking at multiple options
👍 Helpful (3) 🔗 Share
Miguel Rodriguez
👑 Master
189 posts
Nov 7, 2025
This is why we switched to ChowNow. No regrets.
👍 Helpful (16) 🔗 Share
Diane Myers
👑 Master
231 posts
Nov 13, 2025
The happy hour automation is definitely worth the extra cost IMO.
👍 Helpful (17) 🔗 Share

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