Honest review of Infor HMS after 12 months

⭐ Review Discussion 👁️ 3,898 views 💬 21 replies 📅 Jul 23, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Robert Garcia 👑 Master

1,370 points • Member since Oct 2025

💬 21 Replies

Melissa Walker

👑 Master

231 posts

Jul 24, 2025

Had the same problem, support was excellent when I contacted them.

👍 Helpful (7) 🔗 Share

Michelle Reed

👑 Master

251 posts

Jul 28, 2025

Training took about 4 days for our staff.

👍 Helpful (9) 🔗 Share

Carlos Murphy

👑 Master

218 posts

Jul 29, 2025

Had the same problem, support was hit or miss when I contacted them.

👍 Helpful (11) 🔗 Share

Nancy Park

👑 Master

227 posts

Aug 7, 2025

We had the same issue. What worked for us was checking the cable connections

👍 Helpful (20) 🔗 Share

Samantha Green

👑 Master

222 posts

Aug 13, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (17) 🔗 Share

Raymond White

👑 Master

200 posts

Aug 20, 2025

Cost us about $62/month all in. Worth it.

👍 Helpful (2) 🔗 Share

Rebecca Foster

👑 Master

218 posts

Aug 30, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (15) 🔗 Share

Paul Graham

👑 Master

217 posts

Sep 12, 2025

Had the same problem, support was excellent when I contacted them.

👍 Helpful (7) 🔗 Share

Chris Wood

👑 Master

247 posts

Sep 18, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (1) 🔗 Share

Margaret Davis

👑 Master

210 posts

Sep 21, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (4) 🔗 Share

Heather Brooks

👑 Master

227 posts

Sep 24, 2025

I've been using NCR Silver for 21 months and it has been working well for us

👍 Helpful (19) 🔗 Share

Lauren Rogers

👑 Master

229 posts

Oct 1, 2025

I've been using PioneerRx for 14 months and it has been working well for us

👍 Helpful (16) 🔗 Share

Derek Park

👑 Master

224 posts

Oct 4, 2025

The membership management is definitely worth the extra cost IMO.

👍 Helpful (10) 🔗 Share

Ann Harris

👑 Master

231 posts

Oct 6, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (14) 🔗 Share

Dennis Brown

👑 Master

208 posts

Oct 14, 2025

We had the same issue. What worked for us was reinstalling the app

👍 Helpful (6) 🔗 Share

Nathan Garcia

👑 Master

212 posts

Oct 30, 2025

I've been using Fattmerchant for 9 months and it has been working well for us

👍 Helpful (16) 🔗 Share

Raymond Ward

👑 Master

214 posts

Nov 1, 2025

This is why we switched to ACE POS. No regrets.

👍 Helpful (13) 🔗 Share

Ann Zhang

👑 Master

242 posts

Nov 1, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (10) 🔗 Share

Betty Hamilton

👑 Master

198 posts

Nov 13, 2025

I've been using Dejavoo for 20 months and it has been working well for us

👍 Helpful (10) 🔗 Share

Susan Collins

👑 Master

197 posts

Nov 21, 2025

The package deals is definitely worth the extra cost IMO.

👍 Helpful (13) 🔗 Share

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