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Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Margaret Kim 👑 Master

1,335 points • Member since Jul 2025

💬 22 Replies

Nathan Garcia

👑 Master

212 posts

Sep 12, 2025

Great question! In my experience with Helcim, it has been working well for us

👍 Helpful (11) 🔗 Share

Nicole Nelson

👑 Master

198 posts

Sep 24, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (15) 🔗 Share

Marcus Turner

👑 Master

233 posts

Sep 27, 2025

I've been using TouchBistro for 11 months and it has been working well for us

👍 Helpful (5) 🔗 Share

Kenneth Ramos

👑 Master

200 posts

Sep 28, 2025

We had the same issue. What worked for us was checking the cable connections

👍 Helpful (17) 🔗 Share

Adam Scott

👑 Master

232 posts

Oct 1, 2025

Cost us about $114/month all in. Worth it.

👍 Helpful (16) 🔗 Share

Brenda Walker

👑 Master

243 posts

Oct 2, 2025

I've been using TouchBistro for 22 months and it has been working well for us

👍 Helpful (18) 🔗 Share

Nathan Foster

👑 Master

212 posts

Oct 5, 2025

+1 to this. We've seen similar results.

👍 Helpful (20) 🔗 Share

Patrick Hughes

👑 Master

218 posts

Oct 12, 2025

This is why we switched to Ordermark. No regrets.

👍 Helpful (12) 🔗 Share

Kyle Thomas

👑 Master

226 posts

Oct 14, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (3) 🔗 Share

Ashley Miller

👑 Master

190 posts

Oct 14, 2025

Had the same problem, support was responsive when I contacted them.

👍 Helpful (16) 🔗 Share

Melissa Murphy

👑 Master

214 posts

Oct 22, 2025

Training took about 2 days for our staff.

👍 Helpful (1) 🔗 Share

Melissa Walker

👑 Master

231 posts

Oct 23, 2025

Training took about 1 days for our staff.

👍 Helpful (20) 🔗 Share

Frances Davis

👑 Master

226 posts

Oct 27, 2025

Great question! In my experience with Ordermark, it has been working well for us

👍 Helpful (3) 🔗 Share

Catherine Alexander

👑 Master

206 posts

Oct 29, 2025

Had the same problem, support was responsive when I contacted them.

👍 Helpful (14) 🔗 Share

Eric Coleman

👑 Master

219 posts

Nov 7, 2025

We had the same issue. What worked for us was checking the cable connections

👍 Helpful (19) 🔗 Share

Jennifer Wright

👑 Master

221 posts

Nov 7, 2025

Great question! In my experience with PayPal Here, it has been working well for us

👍 Helpful (4) 🔗 Share

Janet Park

👑 Master

206 posts

Nov 10, 2025

This is why we switched to Catapult. No regrets.

👍 Helpful (19) 🔗 Share

Rachel Barnes

👑 Master

204 posts

Nov 10, 2025

For grocery, I'd recommend considering looking at multiple options

👍 Helpful (14) 🔗 Share

Willie Long

👑 Master

193 posts

Nov 11, 2025

For grocery, I'd recommend considering looking at multiple options

👍 Helpful (9) 🔗 Share

Eugene Rogers

👑 Master

224 posts

Nov 12, 2025

The vendor management is definitely worth the extra cost IMO.

👍 Helpful (18) 🔗 Share

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