Free hardware deal from Fattmerchant

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Hey everyone,

Free hardware deal from Fattmerchant

I'm running a salon in Cleveland, OH and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!

Sharon Walker 👑 Master

1,425 points • Member since Nov 2025

💬 23 Replies

Tom Hill

👑 Master

198 posts

Jun 27, 2025

Check out the service history setting, that might help.

👍 Helpful (2) 🔗 Share

Michelle Hughes

👑 Master

197 posts

Jul 1, 2025

I've been using Ordermark for 19 months and it has been working well for us

👍 Helpful (12) 🔗 Share

Nancy Sanders

👑 Master

217 posts

Jul 4, 2025

Training took about 4 days for our staff.

👍 Helpful (16) 🔗 Share

Robert Garcia

👑 Master

220 posts

Jul 4, 2025

The package deals is definitely worth the extra cost IMO.

👍 Helpful (18) 🔗 Share

Tiffany Ross

👑 Master

224 posts

Jul 5, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (11) 🔗 Share

Nancy Park

👑 Master

227 posts

Jul 9, 2025

Had the same problem, support was slow but eventually helpful when I contacted them.

👍 Helpful (13) 🔗 Share

Jessica Price

👑 Master

220 posts

Jul 18, 2025

This is why we switched to Lightspeed Restaurant. No regrets.

👍 Helpful (8) 🔗 Share

Jack Hall

👑 Master

224 posts

Jul 25, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (15) 🔗 Share

Joyce Perez

👑 Master

193 posts

Jul 26, 2025

Check out the membership management setting, that might help.

👍 Helpful (6) 🔗 Share

Steve Hall

👑 Master

191 posts

Aug 4, 2025

+1 to this. We've seen similar results.

👍 Helpful (1) 🔗 Share

Jessica Campbell

👑 Master

232 posts

Aug 8, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (14) 🔗 Share

Adam Scott

👑 Master

232 posts

Sep 5, 2025

We had the same issue. What worked for us was updating the firmware

👍 Helpful (13) 🔗 Share

Willie Martinez

👑 Master

217 posts

Sep 8, 2025

For salon, I'd recommend considering looking at multiple options

👍 Helpful (10) 🔗 Share

Michelle Reed

👑 Master

251 posts

Sep 9, 2025

Check out the commission tracking setting, that might help.

👍 Helpful (20) 🔗 Share

Nathan Foster

👑 Master

212 posts

Sep 10, 2025

I've been using SumUp for 13 months and it has been working well for us

👍 Helpful (8) 🔗 Share

Carlos Hall

👑 Master

192 posts

Sep 18, 2025

I've been using Bindo POS for 18 months and it has been working well for us

👍 Helpful (13) 🔗 Share

Marcus Bradley

👑 Master

223 posts

Sep 27, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (20) 🔗 Share

Karen Ross

👑 Master

203 posts

Sep 27, 2025

Great question! In my experience with POSitouch, it has been working well for us

👍 Helpful (17) 🔗 Share

Jason Baker

👑 Master

221 posts

Oct 15, 2025

Had the same problem, support was hit or miss when I contacted them.

👍 Helpful (5) 🔗 Share

Rachel Barnes

👑 Master

204 posts

Oct 30, 2025

We had the same issue. What worked for us was clearing the cache

👍 Helpful (17) 🔗 Share

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