Cloud vs traditional POS - your experience?

💬 General Discussion 👁️ 5,588 views 💬 50 replies 📅 Nov 26, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Adam Flores 👑 Master

1,280 points • Member since May 2025

💬 50 Replies

Rachel Barnes

👑 Master

204 posts

Nov 26, 2025

Great question! In my experience with ConnectPOS, it has been working well for us

👍 Helpful (4) 🔗 Share

Jessica Murphy

👑 Master

206 posts

Nov 26, 2025

We had the same issue. What worked for us was reinstalling the app

👍 Helpful (14) 🔗 Share

Laura Sanders

👑 Master

221 posts

Nov 26, 2025

Check out the mobile ordering setting, that might help.

👍 Helpful (1) 🔗 Share

Ruth Powell

👑 Master

213 posts

Nov 26, 2025

Training took about 2 days for our staff.

👍 Helpful (2) 🔗 Share

Rachel Barnes

👑 Master

204 posts

Nov 26, 2025

We had the same issue. What worked for us was clearing the cache

👍 Helpful (19) 🔗 Share

Rebecca Powell

👑 Master

204 posts

Nov 26, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (17) 🔗 Share

Rachel Sullivan

👑 Master

220 posts

Nov 26, 2025

Cost us about $114/month all in. Worth it.

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Lauren Rogers

👑 Master

229 posts

Nov 26, 2025

For cafe, I'd recommend considering looking at multiple options

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Heather Brooks

👑 Master

202 posts

Nov 27, 2025

For cafe, I'd recommend considering looking at multiple options

👍 Helpful (3) 🔗 Share

Carlos Jenkins

👑 Master

257 posts

Nov 27, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (17) 🔗 Share

Rachel Sullivan

👑 Master

220 posts

Nov 27, 2025

Training took about 4 days for our staff.

👍 Helpful (2) 🔗 Share

Gregory Bailey

👑 Master

195 posts

Nov 27, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (16) 🔗 Share

Frances Davis

👑 Master

226 posts

Nov 28, 2025

I've been using Lightspeed Retail for 12 months and it has been working well for us

👍 Helpful (14) 🔗 Share

Kevin Robinson

👑 Master

214 posts

Nov 28, 2025

The mobile ordering is definitely worth the extra cost IMO.

👍 Helpful (11) 🔗 Share

Harold Nguyen

👑 Master

221 posts

Nov 28, 2025

We had the same issue. What worked for us was checking the cable connections

👍 Helpful (10) 🔗 Share

Sandra Cooper

👑 Master

198 posts

Nov 28, 2025

Cost us about $95/month all in. Worth it.

👍 Helpful (12) 🔗 Share

Susan Moore

👑 Master

207 posts

Nov 28, 2025

Great question! In my experience with Heartland Restaurant, it has been working well for us

👍 Helpful (6) 🔗 Share

Derek Park

👑 Master

224 posts

Nov 28, 2025

We had the same issue. What worked for us was contacting support

👍 Helpful (17) 🔗 Share

Rachel Johnson

👑 Master

186 posts

Nov 28, 2025

Check out the quick order screen setting, that might help.

👍 Helpful (20) 🔗 Share

Nancy Sanders

👑 Master

217 posts

Nov 28, 2025

Had the same problem, support was frustrating when I contacted them.

👍 Helpful (0) 🔗 Share

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