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Chip reader requirements update

📰 Industry News 👁️ 1,229 views 💬 22 replies 📅 Sep 27, 2025
Hey everyone,

Chip reader requirements update

I'm running a grocery store in Tucson, AZ and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
Kenneth Ramos 👑 Master
1,270 points • Member since Sep 2025

💬 22 Replies

Ann Harris
👑 Master
231 posts
Sep 27, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (10) 🔗 Share
Lauren Butler
👑 Master
233 posts
Sep 30, 2025
Had the same problem, support was frustrating when I contacted them.
👍 Helpful (3) 🔗 Share
Heather Brooks
👑 Master
227 posts
Oct 2, 2025
For grocery, I'd recommend considering looking at multiple options
👍 Helpful (6) 🔗 Share
Joyce Barnes
👑 Master
213 posts
Oct 4, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (0) 🔗 Share
Carlos Murphy
👑 Master
218 posts
Oct 5, 2025
Cost us about $135/month all in. Worth it.
👍 Helpful (16) 🔗 Share
Laura Davis
👑 Master
238 posts
Oct 9, 2025
We had the same issue. What worked for us was updating the firmware
👍 Helpful (11) 🔗 Share
Patrick Lee
👑 Master
196 posts
Oct 10, 2025
For grocery, I'd recommend considering looking at multiple options
👍 Helpful (0) 🔗 Share
Carlos Murphy
👑 Master
218 posts
Oct 11, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (17) 🔗 Share
Brittany Kim
👑 Master
187 posts
Oct 12, 2025
Had the same problem, support was responsive when I contacted them.
👍 Helpful (6) 🔗 Share
Rachel Rivera
👑 Master
211 posts
Oct 25, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (8) 🔗 Share
Henry Russell
👑 Master
223 posts
Oct 28, 2025
The price book management is definitely worth the extra cost IMO.
👍 Helpful (16) 🔗 Share
Brittany Kim
👑 Master
187 posts
Oct 30, 2025
This is why we switched to Ordermark. No regrets.
👍 Helpful (13) 🔗 Share
Sharon Walker
👑 Master
205 posts
Oct 30, 2025
+1 to this. We've seen similar results.
👍 Helpful (0) 🔗 Share
Derek Park
👑 Master
224 posts
Nov 1, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (20) 🔗 Share
Henry Russell
👑 Master
223 posts
Nov 8, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (8) 🔗 Share
Raymond White
👑 Master
200 posts
Nov 12, 2025
For grocery, I'd recommend considering looking at multiple options
👍 Helpful (19) 🔗 Share
Ann Harris
👑 Master
231 posts
Nov 14, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (14) 🔗 Share
Michelle Reed
👑 Master
251 posts
Nov 14, 2025
The WIC/EBT support is definitely worth the extra cost IMO.
👍 Helpful (12) 🔗 Share
Aaron Wood
👑 Master
237 posts
Nov 16, 2025
+1 to this. We've seen similar results.
👍 Helpful (2) 🔗 Share
Ruth Powell
👑 Master
213 posts
Nov 16, 2025
+1 to this. We've seen similar results.
👍 Helpful (19) 🔗 Share

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