Cash drawer setup issues

🔧 Setup & Installation 👁️ 662 views 💬 15 replies 📅 Jul 27, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Scott Anderson 👑 Master

1,545 points • Member since Nov 2024

💬 15 Replies

Robert Garcia

👑 Master

220 posts

Jul 28, 2025

Check out the reporting setting, that might help.

👍 Helpful (8) 🔗 Share

Laura Sanders

👑 Master

221 posts

Aug 20, 2025

Great question! In my experience with Rain POS, it has been working well for us

👍 Helpful (18) 🔗 Share

Margaret Kim

👑 Master

215 posts

Sep 1, 2025

+1 to this. We've seen similar results.

👍 Helpful (2) 🔗 Share

Peter Stewart

👑 Master

228 posts

Sep 2, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (11) 🔗 Share

Susan Collins

👑 Master

197 posts

Sep 7, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (17) 🔗 Share

Sandra Nguyen

👑 Master

207 posts

Sep 30, 2025

The reporting is definitely worth the extra cost IMO.

👍 Helpful (5) 🔗 Share

Mike Martin

👑 Master

208 posts

Oct 1, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (18) 🔗 Share

Donna Washington

👑 Master

187 posts

Oct 6, 2025

Had the same problem, support was hit or miss when I contacted them.

👍 Helpful (1) 🔗 Share

Sandra Cooper

👑 Master

198 posts

Oct 8, 2025

We had the same issue. What worked for us was contacting support

👍 Helpful (8) 🔗 Share

Tom Barnes

👑 Master

226 posts

Oct 9, 2025

Great question! In my experience with Cumulus Retail, it has been working well for us

👍 Helpful (12) 🔗 Share

Helen Stewart

👑 Master

216 posts

Oct 23, 2025

For healthcare, I'd recommend considering looking at multiple options

👍 Helpful (12) 🔗 Share

Stephanie Hill

👑 Master

189 posts

Nov 11, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (6) 🔗 Share

Peter Stewart

👑 Master

228 posts

Nov 12, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (5) 🔗 Share

Brittany Moore

👑 Master

212 posts

Nov 21, 2025

We had the same issue. What worked for us was restarting the terminal

👍 Helpful (18) 🔗 Share

Amy Reed

👑 Master

207 posts

Nov 24, 2025

Training took about 5 days for our staff.

👍 Helpful (15) 🔗 Share

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