Cash drawer setup issues

🔧 Setup & Installation 👁️ 4,501 views 💬 6 replies 📅 Jul 27, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Tiffany Adams 👑 Master

1,345 points • Member since Apr 2025

💬 6 Replies

Derek Park

👑 Master

224 posts

Aug 8, 2025

We had the same issue. What worked for us was updating the firmware

👍 Helpful (1) 🔗 Share

Amber Reed

👑 Master

198 posts

Sep 16, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (4) 🔗 Share

Rebecca Anderson

👑 Master

225 posts

Oct 14, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (7) 🔗 Share

Tom Hill

👑 Master

221 posts

Oct 28, 2025

Great question! In my experience with Thrive POS, it has been working well for us

👍 Helpful (2) 🔗 Share

Kimberly Anderson

👑 Master

207 posts

Nov 11, 2025

+1 to this. We've seen similar results.

👍 Helpful (18) 🔗 Share

Brenda Walker

👑 Master

243 posts

Nov 20, 2025

Check out the menu flexibility setting, that might help.

👍 Helpful (17) 🔗 Share

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