Card reader disconnecting on Shopkeep

🆘 Help & Support 👁️ 4,998 views 💬 10 replies 📅 Sep 24, 2025

Hey everyone,

Card reader disconnecting on Shopkeep

I'm running a cafe in Tampa, FL and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!

Paul Murphy 👑 Master

1,515 points • Member since May 2025

💬 10 Replies

Lauren Rogers

👑 Master

229 posts

Oct 1, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (4) 🔗 Share

Ashley Sanders

👑 Master

196 posts

Oct 8, 2025

I've been using POS Nation for 14 months and it has been working well for us

👍 Helpful (18) 🔗 Share

Benjamin Turner

👑 Master

231 posts

Oct 19, 2025

This is why we switched to Nobly POS. No regrets.

👍 Helpful (6) 🔗 Share

James Mitchell

👑 Master

221 posts

Nov 5, 2025

I've been using SumUp for 16 months and it has been working well for us

👍 Helpful (1) 🔗 Share

Nancy Jenkins

👑 Master

211 posts

Nov 7, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (1) 🔗 Share

Kenneth Ramos

👑 Master

200 posts

Nov 8, 2025

We had the same issue. What worked for us was checking the cable connections

👍 Helpful (2) 🔗 Share

Marcus Cooper

👑 Master

202 posts

Nov 9, 2025

Check out the kitchen tickets setting, that might help.

👍 Helpful (15) 🔗 Share

Raymond Wilson

👑 Master

208 posts

Nov 14, 2025

This is why we switched to KwickPOS. No regrets.

👍 Helpful (1) 🔗 Share

Heather Brooks

👑 Master

227 posts

Nov 17, 2025

Had the same problem, support was very helpful when I contacted them.

👍 Helpful (10) 🔗 Share

Tom Cook

👑 Master

238 posts

Nov 26, 2025

Training took about 5 days for our staff.

👍 Helpful (12) 🔗 Share

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