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Backup and recovery for Stax data

🆘 Help & Support 👁️ 4,375 views 💬 24 replies 📅 Aug 10, 2025
Quick question for the community:

We're trying to figure out the best approach for our retail

Would love to hear from others who've dealt with this.
Angela Reed 👑 Master
1,400 points • Member since May 2025

💬 24 Replies

Rebecca Anderson
👑 Master
225 posts
Aug 14, 2025
Check out the employee management setting, that might help.
👍 Helpful (5) 🔗 Share
Diana Brooks
👑 Master
206 posts
Aug 16, 2025
Cost us about $154/month all in. Worth it.
👍 Helpful (3) 🔗 Share
Chris Perez
👑 Master
171 posts
Aug 18, 2025
For retail, I'd recommend considering looking at multiple options
👍 Helpful (16) 🔗 Share
Jessica Nelson
👑 Master
208 posts
Aug 20, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (17) 🔗 Share
Kimberly Anderson
👑 Master
207 posts
Aug 30, 2025
Had the same problem, support was slow but eventually helpful when I contacted them.
👍 Helpful (18) 🔗 Share
Nancy Park
👑 Master
227 posts
Sep 1, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (1) 🔗 Share
Heather Brooks
👑 Master
227 posts
Sep 7, 2025
For retail, I'd recommend considering looking at multiple options
👍 Helpful (7) 🔗 Share
Carlos Ford
👑 Master
209 posts
Sep 10, 2025
Training took about 3 days for our staff.
👍 Helpful (3) 🔗 Share
Diane Myers
👑 Master
231 posts
Sep 11, 2025
Training took about 2 days for our staff.
👍 Helpful (12) 🔗 Share
Harold Nguyen
👑 Master
221 posts
Sep 13, 2025
Training took about 2 days for our staff.
👍 Helpful (2) 🔗 Share
Jason Baker
👑 Master
221 posts
Sep 13, 2025
Great question! In my experience with Ordyx, it has been working well for us
👍 Helpful (8) 🔗 Share
Frank Price
👑 Master
226 posts
Sep 20, 2025
Cost us about $168/month all in. Worth it.
👍 Helpful (12) 🔗 Share
Adam Scott
👑 Master
232 posts
Oct 7, 2025
Training took about 3 days for our staff.
👍 Helpful (10) 🔗 Share
Rebecca Foster
👑 Master
218 posts
Oct 11, 2025
The customer loyalty program is definitely worth the extra cost IMO.
👍 Helpful (20) 🔗 Share
Sharon Foster
👑 Master
195 posts
Oct 12, 2025
Had the same problem, support was frustrating when I contacted them.
👍 Helpful (6) 🔗 Share
Adam Young
👑 Master
196 posts
Oct 18, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (14) 🔗 Share
Diana Carter
👑 Master
225 posts
Oct 21, 2025
+1 to this. We've seen similar results.
👍 Helpful (10) 🔗 Share
Lauren Butler
👑 Master
233 posts
Oct 23, 2025
Had the same problem, support was slow but eventually helpful when I contacted them.
👍 Helpful (4) 🔗 Share
Amber Foster
👑 Master
214 posts
Oct 23, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (0) 🔗 Share
Carlos Jenkins
👑 Master
257 posts
Nov 2, 2025
This is why we switched to Square Appointments. No regrets.
👍 Helpful (8) 🔗 Share

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