Backup and recovery for ADP data

🆘 Help & Support 👁️ 508 views 💬 13 replies 📅 Sep 10, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Luis King 👑 Master

1,540 points • Member since Nov 2025

💬 13 Replies

Harold Mitchell

👑 Master

213 posts

Sep 10, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (5) 🔗 Share

Brittany Kim

👑 Master

187 posts

Sep 17, 2025

Check out the receipt customization setting, that might help.

👍 Helpful (16) 🔗 Share

Margaret Davis

👑 Master

210 posts

Sep 21, 2025

We had the same issue. What worked for us was restarting the terminal

👍 Helpful (16) 🔗 Share

Tiffany Adams

👑 Master

205 posts

Sep 24, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (5) 🔗 Share

Margaret Rivera

👑 Master

233 posts

Sep 25, 2025

This is why we switched to Shiji. No regrets.

👍 Helpful (4) 🔗 Share

Jack Collins

👑 Master

210 posts

Oct 4, 2025

For general, I'd recommend considering looking at multiple options

👍 Helpful (19) 🔗 Share

Amanda Wright

👑 Master

214 posts

Oct 5, 2025

Training took about 3 days for our staff.

👍 Helpful (18) 🔗 Share

Tiffany Ross

👑 Master

224 posts

Oct 5, 2025

We had the same issue. What worked for us was contacting support

👍 Helpful (7) 🔗 Share

Jonathan Taylor

👑 Master

215 posts

Oct 8, 2025

The employee permissions is definitely worth the extra cost IMO.

👍 Helpful (4) 🔗 Share

Lauren Rogers

👑 Master

229 posts

Oct 31, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (4) 🔗 Share

Frances Davis

👑 Master

226 posts

Nov 1, 2025

The payment processing is definitely worth the extra cost IMO.

👍 Helpful (17) 🔗 Share

Nathan Foster

👑 Master

212 posts

Nov 11, 2025

The reporting dashboard is definitely worth the extra cost IMO.

👍 Helpful (14) 🔗 Share

Elizabeth Green

👑 Master

212 posts

Nov 23, 2025

Cost us about $77/month all in. Worth it.

👍 Helpful (6) 🔗 Share

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