Anyone using Retail Pro for their business?

💬 General Discussion 👁️ 4,683 views 💬 22 replies 📅 Jul 9, 2025

Looking for recommendations:

We need something that handles general operations well

Budget is around $159/month. What would you suggest?

Raymond Wilson 👑 Master

1,480 points • Member since Aug 2025

💬 22 Replies

Joyce Chen

👑 Master

204 posts

Jul 21, 2025

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (14) 🔗 Share

Helen Martinez

👑 Master

205 posts

Jul 24, 2025

Great question! In my experience with Rosy Salon Software, it has been working well for us

👍 Helpful (15) 🔗 Share

Raymond Wilson

👑 Master

208 posts

Jul 25, 2025

For general, I'd recommend considering looking at multiple options

👍 Helpful (14) 🔗 Share

Patrick Hughes

👑 Master

218 posts

Jul 31, 2025

Had the same problem, support was responsive when I contacted them.

👍 Helpful (17) 🔗 Share

Helen Martinez

👑 Master

205 posts

Aug 2, 2025

We had the same issue. What worked for us was reinstalling the app

👍 Helpful (0) 🔗 Share

Sharon Walker

👑 Master

205 posts

Aug 4, 2025

Cost us about $116/month all in. Worth it.

👍 Helpful (13) 🔗 Share

Rebecca Bennett

👑 Master

211 posts

Aug 4, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (5) 🔗 Share

Scott Peterson

👑 Master

208 posts

Aug 5, 2025

We had the same issue. What worked for us was clearing the cache

👍 Helpful (19) 🔗 Share

Sandra Flores

👑 Master

207 posts

Aug 23, 2025

Training took about 4 days for our staff.

👍 Helpful (6) 🔗 Share

James Mitchell

👑 Master

221 posts

Aug 26, 2025

For general, I'd recommend considering looking at multiple options

👍 Helpful (3) 🔗 Share

Angela Baker

👑 Master

195 posts

Sep 6, 2025

We had the same issue. What worked for us was checking the cable connections

👍 Helpful (7) 🔗 Share

Susan Moore

👑 Master

207 posts

Sep 7, 2025

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (19) 🔗 Share

Emily Foster

👑 Master

221 posts

Sep 9, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (17) 🔗 Share

Rebecca Bennett

👑 Master

211 posts

Sep 16, 2025

For general, I'd recommend considering looking at multiple options

👍 Helpful (10) 🔗 Share

Diana Brooks

👑 Master

206 posts

Sep 18, 2025

We had the same issue. What worked for us was clearing the cache

👍 Helpful (19) 🔗 Share

Patrick Hughes

👑 Master

218 posts

Sep 26, 2025

+1 to this. We've seen similar results.

👍 Helpful (13) 🔗 Share

Janet Park

👑 Master

206 posts

Oct 6, 2025

Check out the payment processing setting, that might help.

👍 Helpful (4) 🔗 Share

Frank Wood

👑 Master

207 posts

Oct 23, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (20) 🔗 Share

Patrick Hughes

👑 Master

218 posts

Oct 29, 2025

Different perspective here - you might want to consider a different approach

👍 Helpful (8) 🔗 Share

Jennifer Young

👑 Master

218 posts

Oct 29, 2025

Had the same problem, support was frustrating when I contacted them.

👍 Helpful (11) 🔗 Share

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