📊 Rating Breakdown

5 stars
133
4 stars
93
3 stars
27
2 stars
8
1 stars
5

📝 User Reviews (266)

Rebecca Bennett 👑
Sep 26, 2025
★★★★★

Outstanding product

Family bakery for 30 years. Upserve modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Staff scheduling
- Affordable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Frank Price 👑
Sep 21, 2025
★★★★☆

Solid choice overall

Upgraded from their older system. Big improvement in split check feature. Still working out some kinks with integration options are limited.

👍 Pros

- Split check feature
- Kitchen printer routing
- Modern interface

👎 Cons

- Setup took longer than expected
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Christina Martin 👑
Sep 21, 2025
★★★★☆

Great system with minor issues

Reliable and straightforward. Not the flashiest POS but tip management and mobile ordering work exactly as advertised.

👍 Pros

- Table management
- Split check feature
- Staff scheduling
- Course firing

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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✓ Would recommend
Carlos Hall 👑
Sep 10, 2025
★★★★★

Love this system

Third POS system we've tried. Finally found the right one with Upserve. The staff scheduling alone was worth the switch.

👍 Pros

- Kitchen display system
- Tableside ordering
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Rebecca Rogers 👑
Sep 10, 2025
★★★★★

Worth every penny

Owner of pizzeria here. Upserve has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Reservation system
- Kitchen printer routing
- Course firing
- Waitlist management
- Good support

👎 Cons

- None so far

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✓ Would recommend
Tom Barnes 👑
Sep 4, 2025
★★★★☆

Good value for money

Solid POS system. happy hour pricing is excellent, guest profiles could use some improvement. Still recommend for restaurant.

👍 Pros

- Table management
- Kitchen display system
- Staff scheduling
- Happy hour pricing
- Course firing

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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✓ Would recommend
Tom Jin 🌱
Sep 4, 2025
★★☆☆☆

Frustrating experience

Save yourself the trouble. Upserve has potential but slow transaction processing and poor support make it not worth it.

👍 Pros

- Split check feature
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Sandra Cooper 👑
Sep 4, 2025
★★★★★

Perfect for our needs

Hands down the best POS for pizzeria. We've tried Square and Toast before settling on Upserve. Much better fit for our needs.

👍 Pros

- Split check feature
- Tableside ordering
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Raymond Sullivan 👑
Aug 28, 2025
★★★★☆

Reliable and functional

Good system, good support. The online ordering integration is what sold us. Would love to see better customer support hours are limited in future updates.

👍 Pros

- Online ordering integration
- Reservation system
- Real-time reporting
- Modifier handling

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

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✓ Would recommend
Rebecca Anderson 👑
Aug 22, 2025
★★★★☆

Mostly satisfied

Does what it promises. The happy hour pricing is particularly useful for our diner. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Split check feature
- Real-time reporting
- Good support
- Quick setup

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- The learning curve was steep

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✓ Would recommend