📊 Rating Breakdown

5 stars
112
4 stars
79
3 stars
23
2 stars
7
1 stars
5

📝 User Reviews (226)

Jerry Green 👑
Aug 8, 2025
★★★★☆

Good value for money

Happy with our purchase. SpotOn runs our fine dining establishment smoothly. The table management took some getting used to but works well now.

👍 Pros

- Good support
- Modern interface
- Quick setup

👎 Cons

- Integration options are limited

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✓ Would recommend
Nancy Jenkins 👑
Aug 1, 2025
★★★★★

Love this system

Quick service, reliable hardware, excellent split check feature. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Kitchen display system
- Staff scheduling
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Chris Perez 👑
Aug 1, 2025
★★★★☆

Works great for us

Four months in and SpotOn is working well. Staff trained quickly on the online ordering integration. Wish setup took longer than expected was included.

👍 Pros

- Inventory tracking
- Mobile ordering
- Loyalty program
- Real-time reporting
- Guest profiles

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Willie Martinez 👑
Aug 1, 2025
★★★★☆

Good POS, room to improve

Happy with our purchase. SpotOn runs our pizzeria smoothly. The kitchen display system took some getting used to but works well now.

👍 Pros

- Menu customization
- Loyalty program
- Delivery integration
- Easy to use

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Some features require add-ons

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Harold Nguyen 👑
Aug 1, 2025
★★★★☆

Recommended with caveats

Four months in and SpotOn is working well. Staff trained quickly on the reservation system. Wish integration options are limited was included.

👍 Pros

- Tip management
- Reservation system
- Course firing

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend
Susan Taylor 👑
Aug 1, 2025
★★★☆☆

Has potential

Functional but underwhelming. table management sold us on SpotOn but the reality of inventory sync issues between locations wasn't mentioned in sales.

👍 Pros

- Tableside ordering

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Nancy Sanders 👑
Jul 25, 2025
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, SpotOn handles our fast casual spot well. tip management is a highlight.

👍 Pros

- Menu customization
- Happy hour pricing
- Mobile ordering
- Delivery integration
- Quick setup

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- The learning curve was steep

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✓ Would recommend
Diana Brooks 👑
Jul 10, 2025
★★★★★

Exceeded expectations

Implemented SpotOn across all 4 locations. Consistent performance and the menu customization makes multi-store management easy.

👍 Pros

- Real-time reporting
- Course firing
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Jerry Stewart 👑
Jul 10, 2025
★★★★☆

Good value for money

Good system, good support. The online ordering integration is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Real-time reporting
- Easy to use
- Good support

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Maria Butler 👑
Jul 2, 2025
★★★★☆

Good POS, room to improve

Overall very happy with SpotOn. The menu customization works great. Knocked off one star because some features require add-ons, but nothing major.

👍 Pros

- Inventory tracking
- Easy to use
- Good support

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Integration options are limited

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✓ Would recommend