📊 Rating Breakdown

5 stars
112
4 stars
79
3 stars
23
2 stars
7
1 stars
5

📝 User Reviews (226)

Lauren Butler 👑
Mar 16, 2023
★★★★★

Outstanding product

Our sushi restaurant does 200+ transactions daily. SpotOn never skips a beat. reservation system saves us hours every week.

👍 Pros

- Table management
- Split check feature
- Staff scheduling
- Good support

👎 Cons

- None so far

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Rachel Sullivan 👑
Mar 16, 2023
★★★★☆

Happy with SpotOn

Great kitchen display system, decent kitchen printer routing. Support could be faster but they do resolve issues. Good value for a sushi restaurant.

👍 Pros

- Online ordering integration
- Inventory tracking
- Staff scheduling
- Happy hour pricing
- Reliable

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

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Adam Scott 👑
Mar 16, 2023
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but reservation system and guest profiles work exactly as advertised.

👍 Pros

- Kitchen display system
- Tip management
- Guest profiles
- Easy to use

👎 Cons

- The learning curve was steep

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Stephanie Thompson 👑
Feb 23, 2023
★★★★★

Best decision for our business

Our accountant loves the happy hour pricing. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Reservation system
- Real-time reporting
- Tableside ordering

👎 Cons

- None so far

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Elizabeth Mitchell 👑
Feb 23, 2023
★★★★☆

Does the job well

Great table management, decent tableside ordering. Support could be faster but they do resolve issues. Good value for a restaurant.

👍 Pros

- Tip management
- Staff scheduling
- Real-time reporting
- Delivery integration
- Course firing

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Offline mode is limited

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James Park 👑
Feb 23, 2023
★★★★☆

Does the job well

We've been on SpotOn for 14 months. Does everything we need. table management is great, wish the some features require add-ons was better.

👍 Pros

- Staff scheduling
- Delivery integration
- Kitchen printer routing
- Easy to use
- Reliable

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Offline mode is limited

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Scott Patterson 👑
Feb 23, 2023
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but inventory tracking and kitchen printer routing work exactly as advertised.

👍 Pros

- Split check feature
- Inventory tracking
- Good support

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Customer support hours are limited

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✓ Would recommend
Carlos Murphy 👑
Feb 23, 2023
★★☆☆☆

Would not recommend

Can't recommend. We liked the online ordering integration demo but real-world performance is poor. reports showing incorrect data constantly.

👍 Pros

- Easy to use

👎 Cons

- Integration options are limited
- Credit card processing failures
- Reports showing incorrect data

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Tom Barnes 👑
Feb 2, 2023
★★★★★

Exceeded expectations

Family brewery for 30 years. SpotOn modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Menu customization
- Staff scheduling
- Delivery integration
- Easy to use

👎 Cons

- None so far

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Carol Reed 👑
Feb 2, 2023
★★★★★

Game changer for us

Five stars because they earned it. Been with SpotOn for 5 years. Every update makes the system better.

👍 Pros

- Tableside ordering
- Guest profiles
- Reliable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend