📊 Rating Breakdown

5 stars
112
4 stars
79
3 stars
23
2 stars
7
1 stars
5

📝 User Reviews (226)

Brenda Walker 👑
Jul 15, 2023
★★★★★

Exceeded expectations

Quick service, reliable hardware, excellent table management. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Kitchen display system
- Mobile ordering
- Tableside ordering
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Betty Hamilton 👑
Jun 26, 2023
★★★★★

Finally found the right POS

Owner of taco shop here. SpotOn has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Reservation system
- Guest profiles
- Easy to use
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Juan Rivera 👑
Jun 26, 2023
★★★★★

Exceeded expectations

Our sushi restaurant does 200+ transactions daily. SpotOn never skips a beat. reservation system saves us hours every week.

👍 Pros

- Delivery integration
- Tableside ordering
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Tom Hill 👑
Jun 26, 2023
★★★★☆

Mostly satisfied

We've been on SpotOn for 20 months. Does everything we need. tip management is great, wish the some features require add-ons was better.

👍 Pros

- Table management
- Kitchen display system
- Tip management
- Happy hour pricing
- Waitlist management

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Receipt customization is basic

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Kenneth Ramos 👑
Jun 26, 2023
★★★★☆

Reliable and functional

Four months in and SpotOn is working well. Staff trained quickly on the online ordering integration. Wish offline mode is limited was included.

👍 Pros

- Table management
- Loyalty program
- Tableside ordering
- Modifier handling
- Modern interface

👎 Cons

- Receipt customization is basic

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Luis Zhang 👑
Jun 6, 2023
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, SpotOn handles our bistro well. tip management is a highlight.

👍 Pros

- Menu customization
- Real-time reporting
- Modifier handling
- Quick setup

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Integration options are limited

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Samantha Green 👑
May 17, 2023
★★★★★

Finally found the right POS

Implemented SpotOn across all 2 locations. Consistent performance and the happy hour pricing makes multi-store management easy.

👍 Pros

- Mobile ordering
- Guest profiles
- Good support

👎 Cons

- None so far

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✓ Would recommend
Marcus Turner 👑
May 17, 2023
★★★★☆

Works great for us

Great happy hour pricing, decent real-time reporting. Support could be faster but they do resolve issues. Good value for a cafe.

👍 Pros

- Inventory tracking
- Delivery integration
- Good support
- Affordable
- Quick setup

👎 Cons

- Reporting could be more detailed

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Adam Scott 👑
Apr 26, 2023
★★★★★

Perfect for our needs

Implemented SpotOn across all 8 locations. Consistent performance and the inventory tracking makes multi-store management easy.

👍 Pros

- Online ordering integration
- Happy hour pricing
- Mobile ordering
- Good support

👎 Cons

- None so far

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✓ Would recommend
Heather Stewart 👑
Apr 26, 2023
★★★★★

Game changer for us

Our accountant loves the tip management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Split check feature
- Kitchen printer routing
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend