📊 Rating Breakdown

5 stars
112
4 stars
79
3 stars
23
2 stars
7
1 stars
5

📝 User Reviews (226)

Tiffany Adams 👑
Jun 6, 2025
★★★★☆

Works great for us

Four months in and SpotOn is working well. Staff trained quickly on the tip management. Wish hardware is a bit pricey was included.

👍 Pros

- Online ordering integration
- Tableside ordering
- Kitchen printer routing

👎 Cons

- Some features require add-ons

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Robert Thompson 🌱
May 19, 2025
★★★★★

Worth every penny

Family taco shop for 30 years. SpotOn modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Reservation system
- Happy hour pricing
- Loyalty program
- Delivery integration
- Quick setup

👎 Cons

- None so far

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James Mitchell 👑
May 19, 2025
★★★★★

Perfect for our needs

Quick service, reliable hardware, excellent split check feature. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Mobile ordering
- Course firing
- Affordable

👎 Cons

- None so far

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Scott Adams 👑
May 19, 2025
★★★★☆

Does the job well

Good system, good support. The kitchen display system is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Staff scheduling
- Modifier handling
- Modern interface

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Offline mode is limited

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Diane Myers 👑
May 10, 2025
★★★★★

Exceeded expectations

We run a busy restaurant and SpotOn handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Menu customization
- Inventory tracking
- Kitchen printer routing

👎 Cons

- None so far

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Diana Lee 🌱
May 10, 2025
★★★★★

Perfect for our needs

Been using SpotOn for 3 months now and couldn't be happier. The split check feature is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Table management
- Course firing
- Guest profiles
- Reliable

👎 Cons

- None so far

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Laura Davis 👑
May 10, 2025
★★★★★

Excellent POS system!

Switched from pen and paper to SpotOn last year. Best decision we made. menu customization and modifier handling have streamlined our entire operation.

👍 Pros

- Online ordering integration
- Delivery integration
- Modern interface

👎 Cons

- None so far

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Amy Kim 👑
May 10, 2025
★★★★☆

Mostly satisfied

Reliable and straightforward. Not the flashiest POS but split check feature and waitlist management work exactly as advertised.

👍 Pros

- Happy hour pricing
- Mobile ordering
- Tableside ordering

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Receipt customization is basic

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Helen Stewart 👑
May 10, 2025
★★★★☆

Good POS, room to improve

Four stars because there's always room for improvement. That said, SpotOn handles our bar well. kitchen display system is a highlight.

👍 Pros

- Kitchen display system
- Split check feature
- Modifier handling
- Reliable

👎 Cons

- Some features require add-ons
- The learning curve was steep

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Eugene Bennett 👑
May 10, 2025
★★★☆☆

It's okay

It works, but that's about it. online ordering integration is decent. We expected more from delivery integration based on the demos.

👍 Pros

- Split check feature

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

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✓ Would recommend