📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

Catherine Alexander 👑
Aug 4, 2023
★★★★☆

Recommended with caveats

Four stars because there's always room for improvement. That said, Shopify POS handles our jewelry store well. layaway feature is a highlight.

👍 Pros

- Purchase orders
- Vendor management
- Customer database

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Tyler King 👑
Jul 15, 2023
★★★☆☆

Not bad, not great

It works, but that's about it. purchase orders is decent. We expected more from loyalty rewards based on the demos.

👍 Pros

- Good support

👎 Cons

- The learning curve was steep

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✓ Would recommend
Elizabeth Green 👑
Jul 15, 2023
★★★★★

Outstanding product

Our sporting goods store does 200+ transactions daily. Shopify POS never skips a beat. stock alerts saves us hours every week.

👍 Pros

- Layaway feature
- Time clock
- Modern interface
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Ashley Sanders 👑
Jul 15, 2023
★★★★★

Outstanding product

Owner of thrift store here. Shopify POS has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Purchase orders
- Loyalty rewards
- Time clock
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Raymond Sullivan 👑
Jul 15, 2023
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in gift card system. Still working out some kinks with receipt customization is basic.

👍 Pros

- Price labeling
- Commission tracking
- Matrix inventory
- Good support

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Dennis Perry 👑
Jul 15, 2023
★★★★☆

Recommended with caveats

Overall very happy with Shopify POS. The barcode scanning works great. Knocked off one star because hardware is a bit pricey, but nothing major.

👍 Pros

- Customer tracking
- Returns processing
- Sales analytics

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Receipt customization is basic

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✓ Would recommend
Angela Reed 👑
Jun 26, 2023
★★★★★

Highly recommend Shopify POS

Quick service, reliable hardware, excellent customer tracking. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Customer database
- Modern interface
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Lauren Howard 👑
Jun 26, 2023
★★★★☆

Happy with Shopify POS

Reliable and straightforward. Not the flashiest POS but returns processing and sales analytics work exactly as advertised.

👍 Pros

- Barcode scanning
- Customer tracking
- Sales analytics
- Vendor management
- Good support

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

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✓ Would recommend
Patrick Lee 👑
Jun 26, 2023
★★★★☆

Reliable and functional

Good system, good support. The customer tracking is what sold us. Would love to see better hardware is a bit pricey in future updates.

👍 Pros

- Gift card system
- Customer database
- Reliable

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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✓ Would recommend
Mike Murphy 👑
Jun 6, 2023
★★★☆☆

It's okay

Decent system with some frustrating limitations. returns processing is good. integration failures with third-party apps makes me hesitant to fully recommend.

👍 Pros

- Vendor management
- Affordable

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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✓ Would recommend