📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

Eugene Rogers 👑
Nov 23, 2023
★★★★★

Best decision for our business

Owner of retail store here. Shopify POS has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Gift card system
- Commission tracking
- Matrix inventory
- Easy to use

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Adam Young 👑
Nov 23, 2023
★★★★☆

Happy with Shopify POS

We've been on Shopify POS for 23 months. Does everything we need. returns processing is great, wish the the mobile app needs work was better.

👍 Pros

- Barcode scanning
- Loyalty rewards
- Sales analytics

👎 Cons

- The learning curve was steep

Was this helpful?
✓ Would recommend
Jonathan Park 👑
Nov 5, 2023
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in employee management. Still working out some kinks with reporting could be more detailed.

👍 Pros

- Layaway feature
- Easy to use
- Quick setup

👎 Cons

- Reporting could be more detailed
- Offline mode is limited

Was this helpful?
✓ Would recommend
Ruth Powell 👑
Nov 5, 2023
★★★★★

Highly recommend Shopify POS

The inventory management feature alone pays for itself. Add in vendor management and it's a no-brainer for any grocery store.

👍 Pros

- Gift card system
- Affordable
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Robert Garcia 👑
Nov 5, 2023
★★★★★

Exceeded expectations

Five stars because they earned it. Been with Shopify POS for 4 years. Every update makes the system better.

👍 Pros

- Barcode scanning
- Purchase orders
- Vendor management

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Karen Johnson 👑
Nov 5, 2023
★★★★★

Exceeded expectations

The layaway feature feature alone pays for itself. Add in loyalty rewards and it's a no-brainer for any bookstore.

👍 Pros

- Inventory management
- Layaway feature
- Stock alerts
- Commission tracking
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Marcus Cooper 👑
Nov 5, 2023
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but stock alerts and vendor management work exactly as advertised.

👍 Pros

- Layaway feature
- Loyalty rewards
- Sales analytics
- Reliable

👎 Cons

- Customer support hours are limited
- Receipt customization is basic
- Integration options are limited

Was this helpful?
✓ Would recommend
Tom Jin 🌱
Nov 5, 2023
★★★★☆

Mostly satisfied

Reliable and straightforward. Not the flashiest POS but multi-location sync and price labeling work exactly as advertised.

👍 Pros

- Customer tracking
- Returns processing
- Commission tracking

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep

Was this helpful?
✓ Would recommend
Dennis Brown 👑
Oct 18, 2023
★★★★★

Love this system

Five stars because they earned it. Been with Shopify POS for 5 years. Every update makes the system better.

👍 Pros

- Barcode scanning
- Sales analytics
- Vendor management
- Easy to use
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Angela Baker 👑
Oct 18, 2023
★★★★★

Exceeded expectations

We run a busy gift shop and Shopify POS handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Layaway feature
- Returns processing
- Price labeling
- Matrix inventory
- Time clock

👎 Cons

- None so far

Was this helpful?
✓ Would recommend