📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

Catherine Alexander 👑
Feb 18, 2024
★★★☆☆

Room for improvement

It works, but that's about it. gift card system is decent. We expected more from customer database based on the demos.

👍 Pros

- Inventory management
- Modern interface

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Receipt customization is basic

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Ann Zhang 👑
Feb 18, 2024
★★★★★

Love this system

Family pet store for 30 years. Shopify POS modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Purchase orders
- Stock alerts
- E-commerce integration
- Loyalty rewards

👎 Cons

- None so far

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Jason Nguyen 👑
Feb 1, 2024
★★★★☆

Solid choice overall

Upgraded from their older system. Big improvement in barcode scanning. Still working out some kinks with customer support hours are limited.

👍 Pros

- Returns processing
- Modern interface
- Quick setup

👎 Cons

- Setup took longer than expected
- Customer support hours are limited

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✓ Would recommend
Willie Long 👑
Feb 1, 2024
★★★★★

Perfect for our needs

Coming from an old-school register, Shopify POS was a game changer. Easy setup, great training, and the stock alerts is fantastic.

👍 Pros

- Inventory management
- Returns processing
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Raymond Harris 👑
Feb 1, 2024
★★★★★

Game changer for us

Third POS system we've tried. Finally found the right one with Shopify POS. The gift card system alone was worth the switch.

👍 Pros

- Inventory management
- Customer tracking
- Layaway feature
- Matrix inventory
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Justin Collins 👑
Feb 1, 2024
★★★★☆

Recommended with caveats

Four stars because there's always room for improvement. That said, Shopify POS handles our pet store well. stock alerts is a highlight.

👍 Pros

- Gift card system
- Stock alerts
- Commission tracking
- Affordable

👎 Cons

- The learning curve was steep

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✓ Would recommend
Adam Bennett 👑
Jan 15, 2024
★★★★☆

Good value for money

Four months in and Shopify POS is working well. Staff trained quickly on the employee management. Wish offline mode is limited was included.

👍 Pros

- Customer database
- Time clock
- Quick setup

👎 Cons

- The mobile app needs work

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Jennifer Wright 👑
Jan 15, 2024
★★★☆☆

Room for improvement

Mixed feelings about Shopify POS. The layaway feature is great but we've had issues with printer connectivity problems. Support helped eventually.

👍 Pros

- Stock alerts

👎 Cons

- Some features require add-ons

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✓ Would recommend
Susan Taylor 👑
Jan 15, 2024
★★★★★

Excellent POS system!

Been using Shopify POS for 12 months now and couldn't be happier. The employee management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Barcode scanning
- Customer tracking
- Sales analytics
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Nancy Lewis 👑
Jan 15, 2024
★★★★★

Love this system

The multi-location sync feature alone pays for itself. Add in sales analytics and it's a no-brainer for any hardware store.

👍 Pros

- Inventory management
- Customer tracking
- Commission tracking
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend