📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

Ann Harris 👑
Jan 25, 2025
★★★☆☆

Not bad, not great

We use Shopify POS for our pet store. stock alerts is useful. However, reports showing incorrect data has caused headaches. Looking at alternatives.

👍 Pros

- Stock alerts
- Matrix inventory
- Modern interface

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Integration options are limited

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✓ Would recommend
Tyler King 👑
Jan 25, 2025
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but inventory management and price labeling work exactly as advertised.

👍 Pros

- Customer tracking
- Gift card system
- Layaway feature
- Matrix inventory
- Modern interface

👎 Cons

- The mobile app needs work
- Integration options are limited

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✓ Would recommend
Diane Myers 👑
Jan 25, 2025
★★★★☆

Great system with minor issues

Great stock alerts, decent time clock. Support could be faster but they do resolve issues. Good value for a liquor store.

👍 Pros

- Returns processing
- Sales analytics
- Customer database
- Good support
- Quick setup

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

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✓ Would recommend
Tiffany Adams 👑
Jan 13, 2025
★★★★☆

Recommended with caveats

Happy with our purchase. Shopify POS runs our grocery store smoothly. The purchase orders took some getting used to but works well now.

👍 Pros

- Layaway feature
- E-commerce integration
- Vendor management

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Donna Zhang 👑
Jan 13, 2025
★★★★★

Best decision for our business

Our accountant loves the purchase orders. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Inventory management
- Commission tracking
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Lauren Butler 👑
Jan 1, 2025
★★★☆☆

It's okay

Middle of the road. Shopify POS works for basic hardware store needs. If you need advanced stock alerts, look elsewhere.

👍 Pros

- Inventory management
- Barcode scanning

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Receipt customization is basic

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✓ Would recommend
Nancy Lewis 👑
Jan 1, 2025
★★★★★

Love this system

Implemented Shopify POS across all 3 locations. Consistent performance and the barcode scanning makes multi-store management easy.

👍 Pros

- Returns processing
- E-commerce integration
- Customer database
- Matrix inventory
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Melissa Walker 👑
Jan 1, 2025
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, Shopify POS handles our retail store well. layaway feature is a highlight.

👍 Pros

- Customer tracking
- Multi-location sync
- Gift card system
- Good support

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Integration options are limited

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✓ Would recommend
Henry Russell 👑
Jan 1, 2025
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but customer tracking and vendor management work exactly as advertised.

👍 Pros

- Discount scheduling
- Good support
- Reliable
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons

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✓ Would recommend
Eugene Hill 👑
Dec 20, 2024
★★★★★

Finally found the right POS

We run a busy gift shop and Shopify POS handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Multi-location sync
- Sales analytics
- Vendor management
- Matrix inventory
- Quick setup

👎 Cons

- None so far

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✓ Would recommend